• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Art for Games

    Skills you'll gain: Unity Engine, Animations, 3D Modeling, Color Theory, Animation and Game Design, 3D Assets, Video Game Development, Game Design, Adobe Photoshop, Autodesk Maya, Visualization (Computer Graphics), Computer Graphics, Conceptual Design, Computer Graphic Techniques, Prototyping, Graphic and Visual Design, Graphical Tools, Design, Data Import/Export, Design Elements And Principles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    430 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Sensor Manufacturing and Process Control

    Skills you'll gain: Control Systems, Process Control, Machine Controls, Engineering, Scientific, and Technical Instruments, Automation Engineering, Manufacturing Processes, Embedded Software, Electrical and Computer Engineering, Embedded Systems, Electronics, Laboratory Equipment, Electronics Engineering, Test Equipment, Medical Imaging, Medical Devices, Performance Tuning, Electronic Components, Mechanical Design, Reliability, Product Testing

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    319 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Meet

    Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Discussion Facilitation, Scheduling, Live Streaming, Data Sharing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    170 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Learn and design an attractive PowerPoint presentation

    Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Productivity Software, Microsoft 365, Microsoft Office, Technical Communication

    4
    Rating, 4 out of 5 stars
    ·
    125 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Construction Practices in Deep excavations and Tunnels

    Skills you'll gain: Construction Engineering, Building Codes, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Mathematical Software, Engineering Practices, Environmental Monitoring, Safety Standards, Architecture and Construction, Failure Analysis, Environmental Engineering, Engineering Design Process, Engineering, Scientific, and Technical Instruments

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    M

    Meta

    WhatsApp Business Platform for Developers

    Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Web Services, Customer Communications Management, Account Management, Business Communication, Data Migration

    4.5
    Rating, 4.5 out of 5 stars
    ·
    104 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    University of Alberta

    Problem Solving, Python Programming, and Video Games

    Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Programming Principles, Animation and Game Design, Software Quality (SQA/SQC), Problem Solving, Computer Programming, Program Development, Software Engineering, Python Programming, Algorithms, Object Oriented Programming (OOP), Pseudocode, Data Structures, Application Design, Debugging, Computer Science, Test Planning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    233 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Renewable Energy Futures

    Skills you'll gain: Energy and Utilities, Sustainable Technologies, Electric Power Systems, Market Dynamics, Climate Change Mitigation, Emerging Technologies, Sustainable Development, Investments, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    262 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    New York University

    Cyber Attack Countermeasures

    Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    708 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    BIM Coordination

    Skills you'll gain: Design Reviews, Autodesk Revit, Building Information Modeling, Visualization (Computer Graphics), Augmented and Virtual Reality (AR/VR), Engineering Analysis, Architectural Engineering, Coordination, Autodesk, Structural Engineering, Construction Management, Construction, Technical Standard

    4.7
    Rating, 4.7 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Institute for the Future

    Urgent Optimism: How to Turn Foresight into Action

    Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Goal Setting, Leadership, Storytelling, Cultural Responsiveness, Discussion Facilitation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    283 reviews

    Beginner · Course · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…959697…294

In summary, here are 10 of our most popular technical support courses

  • Art for Games: Michigan State University
  • Sensor Manufacturing and Process Control: University of Colorado Boulder
  • Google Meet: Google Cloud
  • Applications of Copilot in the Workplace: Microsoft
  • Learn and design an attractive PowerPoint presentation : Coursera
  • Construction Practices in Deep excavations and Tunnels: L&T EduTech
  • WhatsApp Business Platform for Developers: Meta
  • Problem Solving, Python Programming, and Video Games: University of Alberta
  • Renewable Energy Futures: University of Colorado Boulder
  • Cyber Attack Countermeasures: New York University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok