Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Medication Therapy Management, Drug Development, Clinical Trials, Pharmaceuticals, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Clinical Pharmacy, Clinical Research, Patient Education and Support, Pre-Clinical Development, Patient Safety, Statistical Analysis, Value-Based Care, Epidemiology, Utilization Management, Program Evaluation, Public Health, Data Analysis
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Workflow Analysis, Business Analysis, Analytics, Data Preprocessing, Data Analysis, Data-Driven Decision-Making, Descriptive Analytics, Data Presentation, Business Solutions, Python Programming
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: AI literacy, Responsible AI, Social Impact, Decision Intelligence
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Value Propositions, Business Modeling, Strategic Thinking, Market Analysis, Market Research, People Development, User Research, Market Intelligence, User Feedback, Target Market, Target Audience
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Site Reliability Engineering, Continuous Delivery, Safety Culture, Culture Transformation, Continuous Deployment, Continuous Integration, CI/CD, Service Level, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Program Implementation, Goal Setting
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Operations, Purchasing, Logistics Management, Supply Chain Planning, Service Management, Manufacturing Operations, Demand Planning
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Collaborative Software, Organizational Skills, Productivity Software, Scheduling, Event Management, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Virtual Networking, Mobile Security, Network Infrastructure, USB, Computer Networking, Cloud Services, Network Support, Microarchitecture, System Configuration, Computer Systems, Data Storage, Information Technology, Memory Management
Intermediate · Specialization · 3 - 6 Months

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, Verification And Validation, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Engineering Management, Risk Management, Project Planning, Project Management, Budget Management, Project Management Software, Project Estimation, Procurement, Cost Estimation, Contract Management, Estimation
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: IT Security Architecture, Operating System Administration, Package and Software Management, Information Systems Security, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Computer Security, Encryption, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Penetration Testing, Exploit development, Metasploit, Application Security, Security Testing, Cyber Security Assessment, Vulnerability Scanning, Brute-force attacks, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Memory Management, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, Data Validation
Intermediate · Course · 1 - 4 Weeks