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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    U

    University of London

    Creative Programming for Digital Media & Mobile Apps

    Skills you'll gain: User Interface (UI), Interactive Design, Computer Graphics, Video Game Development, Mobile Development, Visualization (Computer Graphics), Animation and Game Design, Music, Application Development, Multimedia, Computer Programming

    4.1
    Rating, 4.1 out of 5 stars
    ·
    55 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Product Cost and Investment Cash Flow Analysis

    Skills you'll gain: Cost Estimation, Financial Modeling, Investment Management, Risk Management, Accounting, Spreadsheet Software, Financial Planning, Financial Analysis, Business Mathematics, Cash Flows, Product Management

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    88 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Social Computing

    Skills you'll gain: Collaborative Software, Telecommuting, Human Computer Interaction, Social Network Analysis, Remote Access Systems, Interaction Design, Social Sciences, Driving engagement, Research and Design, Digital Communications

    4.4
    Rating, 4.4 out of 5 stars
    ·
    818 reviews

    Mixed · Course · 1 - 4 Weeks

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    I

    Intel

    Intel® Network Academy - Network Transformation 101

    Skills you'll gain: Software-Defined Networking, Network Infrastructure, Infrastructure Architecture, Network Architecture, General Networking, Virtualization, Virtual Machines, Cloud Services, Emerging Technologies

    4.5
    Rating, 4.5 out of 5 stars
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    497 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Computer Forensics

    Skills you'll gain: File Systems, Microsoft Windows, Cybersecurity, TCP/IP, Network Protocols, Data Security, Litigation Support, File Management, Network Security, Operating Systems, Data Structures, General Networking, Data Validation, Record Keeping, System Software, Data Integrity, Data Analysis Software, User Accounts, USB, System Configuration

    4.7
    Rating, 4.7 out of 5 stars
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    341 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
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    T

    Technical University of Denmark (DTU)

    Introduction to advanced tomography

    Skills you'll gain: Jupyter, Medical Imaging, 3D Modeling, Image Analysis, Finite Element Methods, Numerical Analysis, Data Cleansing, Mathematical Modeling, Materials science, Simulation and Simulation Software, Engineering, Scientific, and Technical Instruments, Python Programming, Applied Mathematics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    66 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Logging and Monitoring in Google Cloud

    Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages

    4.7
    Rating, 4.7 out of 5 stars
    ·
    224 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Engineering Design Process, System Requirements, Verification And Validation, Requirements Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    38 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Facebook Live: Real-Time Engagement

    Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Voxy

    English Language Skills A2-B1 CEFR: Low-Intermediate

    Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Mindfulness, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Customer Service, Language Competency, Self-Awareness, Retail Sales, Health And Wellness Coaching, Calendar Management, Vocabulary

    4.6
    Rating, 4.6 out of 5 stars
    ·
    565 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Cloudera

    Foundations for Big Data Analysis with SQL

    Skills you'll gain: Database Design, Relational Databases, Databases, SQL, Big Data, Database Systems, Operational Databases, Data Warehousing, Data Management, Virtual Machines, Data Storage, Virtualization and Virtual Machines, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Creative Programming for Digital Media & Mobile Apps: University of London
  • Product Cost and Investment Cash Flow Analysis : University of Colorado Boulder
  • Social Computing: University of California San Diego
  • Intel® Network Academy - Network Transformation 101: Intel
  • Computer Forensics: Infosec
  • Introduction to advanced tomography: Technical University of Denmark (DTU)
  • Logging and Monitoring in Google Cloud: Google Cloud
  • The Need for Systems Engineering: University of Colorado Boulder
  • GenerativeAI for Customer Success: Coursera
  • Facebook Live: Real-Time Engagement: Coursera

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