Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of London
Skills you'll gain: User Interface (UI), Interactive Design, Computer Graphics, Video Game Development, Mobile Development, Visualization (Computer Graphics), Animation and Game Design, Music, Application Development, Multimedia, Computer Programming
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Cost Estimation, Financial Modeling, Investment Management, Risk Management, Accounting, Spreadsheet Software, Financial Planning, Financial Analysis, Business Mathematics, Cash Flows, Product Management
Build toward a degree
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Collaborative Software, Telecommuting, Human Computer Interaction, Social Network Analysis, Remote Access Systems, Interaction Design, Social Sciences, Driving engagement, Research and Design, Digital Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Software-Defined Networking, Network Infrastructure, Infrastructure Architecture, Network Architecture, General Networking, Virtualization, Virtual Machines, Cloud Services, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: File Systems, Microsoft Windows, Cybersecurity, TCP/IP, Network Protocols, Data Security, Litigation Support, File Management, Network Security, Operating Systems, Data Structures, General Networking, Data Validation, Record Keeping, System Software, Data Integrity, Data Analysis Software, User Accounts, USB, System Configuration
Intermediate · Specialization · 3 - 6 Months

Technical University of Denmark (DTU)
Skills you'll gain: Jupyter, Medical Imaging, 3D Modeling, Image Analysis, Finite Element Methods, Numerical Analysis, Data Cleansing, Mathematical Modeling, Materials science, Simulation and Simulation Software, Engineering, Scientific, and Technical Instruments, Python Programming, Applied Mathematics
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Application Performance Management, System Monitoring, Google Cloud Platform, Network Monitoring, Event Monitoring, Continuous Monitoring, Performance Tuning, Cloud Management, Cloud Security, Identity and Access Management, Cloud Applications, Service Level, Query Languages
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Engineering Design Process, System Requirements, Verification And Validation, Requirements Analysis
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Mindfulness, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Customer Service, Language Competency, Self-Awareness, Retail Sales, Health And Wellness Coaching, Calendar Management, Vocabulary
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Database Design, Relational Databases, Databases, SQL, Big Data, Database Systems, Operational Databases, Data Warehousing, Data Management, Virtual Machines, Data Storage, Virtualization and Virtual Machines, Data Analysis
Beginner · Course · 1 - 3 Months