Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Electric Power Systems, Electrical Power, Energy and Utilities, Basic Electrical Systems, Systems Of Measurement, Sustainable Technologies, Case Studies, Reliability, Market Dynamics, Emerging Technologies, Scalability, Systems Integration, Capacity Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Medical Billing, Patient Registration, Revenue Cycle Management, Medical Office Procedures, Health Systems, Medicare, Healthcare Industry Knowledge, Insurance, Administration
Beginner · Course · 1 - 3 Months

Tsinghua University
Skills you'll gain: Liberal Arts, Social Sciences, Economics, Psychology, Research, Business Management, Environmental Issue, Writing, Engineering, Scientific, and Technical Instruments, Vocabulary
Intermediate · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Income Statement, Inventory Accounting, Profit and Loss (P&L) Management, Cost Accounting, Gross Profit, Management Accounting, Financial Accounting, Financial Statements, Inventory Management System, Operating Expense
Intermediate · Course · 1 - 4 Weeks

PwC India
Skills you'll gain: Sales Tax, Tax Compliance, Tax Laws, Tax Management, Regulatory Compliance, Commercial Laws, Financial Services, Registration, Problem Solving
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Google Workspace, Gmail, Telecommuting, File Management
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Data Processing, Data Manipulation, Data Structures, Scripting, Data Import/Export, Data Analysis, Python Programming, Data Storage
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Music Theory, Music, Post-Production, Open Source Technology, Media Production, Musical Composition, Music History, Aesthetics, Collaborative Software, Data Sharing, Creativity, Digital Publishing, Software Installation, Editing, Content Creation, Computer Programming Tools
Beginner · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Code Review, Software Testing, Continuous Integration, CI/CD, Software Technical Review, Software Documentation, Version Control
Intermediate · Course · 1 - 3 Months

King Abdullah University of Science and Technology
Skills you'll gain: Statistical Analysis, Bioinformatics, Unix, Scientific Visualization, R Programming, Rmarkdown, Unix Commands, Data Analysis, Data Quality, Statistical Hypothesis Testing, Exploratory Data Analysis, Pandas (Python Package), Python Programming, NumPy, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Nutritional Assessment, Data Cleansing, Data Analysis
Intermediate · Specialization · 3 - 6 Months