IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Cryptographic Protocols, Cryptography, Key Management, Encryption, Public Key Cryptography Standards (PKCS), Arithmetic, Algorithms, Theoretical Computer Science, Computational Thinking, Algebra, Python Programming
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Empathy, Composure, Social Skills, Professionalism, Active Listening, Optimism, Driving engagement, Creativity
Beginner · Specialization · 3 - 6 Months

Digital Marketing Institute
Skills you'll gain: Digital Media Strategy, Social Media Marketing, Content Marketing, Digital Marketing, Marketing, Social Media Content, Social Media, Content Creation, Marketing Strategies, Digital Content, Social Media Strategy, Integrated Marketing Communications, Consumer Behaviour, Digital Transformation, Content Strategy, Scheduling, Target Audience, Customer Analysis
Beginner · Course · 1 - 4 Weeks
DeepLearning.AI
Skills you'll gain: Disaster Recovery, Data Analysis, Jupyter, Exploratory Data Analysis, Image Analysis, Data Ethics, Emergency Response, Artificial Intelligence, Machine Learning, Predictive Modeling, Applied Machine Learning, Mitigation, Responsible AI, Text Mining, Environmental Monitoring, Climate Change Mitigation, Artificial Neural Networks, Computer Vision, Supervised Learning, Natural Language Processing
Beginner · Specialization · 1 - 3 Months

University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), SQL, PostgreSQL
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, Business Process Automation, Automation, Workflow Management, User Interface (UI), UI Components, Test Automation, Scripting, Text Mining, Data Cleansing, Data Import/Export, Software Development Tools, Data Integration, Data Management, Microsoft Excel, Application Deployment, Programming Principles
Beginner · Specialization · 3 - 6 Months

University of Houston
Skills you'll gain: Storyboarding, Storytelling, Content Creation, Video Editing, Multimedia, Photo Editing, Peer Review, Oral Expression, Constructive Feedback, Music, File Management
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Other Programming Languages, Software Design, Ruby (Programming Language), Programming Principles, Data Structures, Software Architecture, Computer Programming, Functional Design, Debugging
Intermediate · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Real-Time Operating Systems, Embedded Software, Embedded Systems, Internet Of Things, Cryptography, Network Architecture, Network Security, Operating Systems, Cybersecurity, Web Services, Computer Systems, Encryption, Network Protocols, Public Key Cryptography Standards (PKCS), Application Design, Computer Programming, Software Engineering, C (Programming Language), System Testing, Real Time Data
Intermediate · Specialization · 3 - 6 Months
Michigan State University
Skills you'll gain: Photography, Photo Editing, Image Quality, Peer Review, Digital Publishing, Creativity, Information Privacy, Web Design and Development
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Text Mining, Natural Language Processing, Data Mining, Unstructured Data, Big Data, Web Scraping, Machine Learning Algorithms, Web Analytics and SEO, Machine Learning, Information Architecture, Statistical Methods
Mixed · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, AI Product Strategy, Organizational Effectiveness, Performance Improvement, Organizational Strategy, Emerging Technologies, Innovation, Operational Efficiency
Beginner · Course · 1 - 3 Months