• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Intelligent Digital Factories

    Skills you'll gain: Machine Learning Algorithms, Internet Of Things, Artificial Intelligence, Unsupervised Learning, Python Programming, Embedded Software, Computer Vision, Peripheral Devices, Integrated Development Environments, Deep Learning, Applied Machine Learning, Image Analysis, Machine Learning, Embedded Systems, Civil Engineering, Classification Algorithms, Security Controls, Wireless Networks, Automation, Digital Transformation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    328 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Communicating Business Analytics Results

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Storytelling, Data Literacy, Business Analytics, Presentations, Data-Driven Decision-Making, Data Analysis, Analytics, Technical Communication, Case Studies, Predictive Analytics, Correlation Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    521 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    The Engineering of Structures Around Us

    Skills you'll gain: Structural Analysis, Structural Engineering, Civil Engineering, Vibrations, Architectural Engineering, Engineering Calculations, Construction, Architecture and Construction, SketchUp (3D Modeling Software), Building Design, Mechanics, Engineering Analysis, Materials science, Mathematical Modeling, Failure Analysis, Engineering Design Process, Engineering, Design, 3D Modeling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    185 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    G

    Georgia Institute of Technology

    Materials Data Sciences and Informatics

    Skills you'll gain: Materials science, Informatics, Data Science, Data Mining, Data Integration, Data Infrastructure, Data Sharing, Manufacturing Processes, Process Engineering, Structural Analysis, Collaborative Software, Statistics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    352 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    IT Infrastructure and Emerging Trends

    Skills you'll gain: Cybersecurity, Cyber Attacks, Cloud Computing, Cyber Security Strategy, Cloud Services, IT Management, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Data Security, Technical Management, Information Systems, Emerging Technologies, Innovation, Business Transformation, Blockchain

    4.8
    Rating, 4.8 out of 5 stars
    ·
    518 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Stanford Online

    Cooking for Busy Healthy People

    Skills you'll gain: Cooking, Nutrition and Diet, Meal Planning And Preparation, Resourcefulness, Nutrition Education, Food and Beverage, Adaptability, Innovation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    177 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    The AI Ladder: A Framework for Deploying AI in your Enterprise

    Skills you'll gain: AI Enablement, AI Product Strategy, Decision Intelligence, Information Architecture, Strategic Decision-Making, AI Integrations, Solution Architecture, Enterprise Architecture, Data Strategy, Analysis, Data Architecture, Artificial Intelligence, Business Technologies, Analytics, Leadership, Innovation, Machine Learning, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    439 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S
    M

    Multiple educators

    Foundations of Cloud Analytics

    Skills you'll gain: Data Literacy, Data-Driven Decision-Making, Cloud Solutions, Cloud Security, Business Analytics, Infrastructure as Code (IaC), Team Oriented, Virtual Machines, Exploratory Data Analysis, Hybrid Cloud Computing, Data Management, Data Visualization Software, Process Design, System Monitoring, Enterprise Security, Software As A Service, Data Processing, Data Manipulation, Statistical Software, Data Import/Export

    4.5
    Rating, 4.5 out of 5 stars
    ·
    124 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Introduction to C++ Programming

    Skills you'll gain: File I/O, Memory Management, Debugging, C++ (Programming Language), C and C++, Software Documentation, Development Testing, Code Reusability, Vibe coding, Programming Principles, API Design, Program Development, Pseudocode, Software Architecture, Software Design, Functional Design, Performance Tuning, Application Design, Technical Documentation, Generative AI

    4.4
    Rating, 4.4 out of 5 stars
    ·
    51 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Effective Sales – An Overview

    Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Customer Analysis, Business Strategy, Cross-Functional Collaboration, Competitive Intelligence, Customer Relationship Building, Corporate Strategy, Goal Setting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    296 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Journey Mapping, Stakeholder Management, Customer Engagement, Consultative Approaches, Stakeholder Communications, Agile Methodology, Stakeholder Analysis, Requirements Elicitation, SAP Applications, Customer Analysis, Technical Consulting, Customer Insights, Consulting, Process Analysis, Business Analysis, Analysis, Project Management, Verbal Strategic Communication, Business Requirements

    4.7
    Rating, 4.7 out of 5 stars
    ·
    129 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Digital Forensics Concepts

    Skills you'll gain: Digital Forensics, grep, Network Protocols, General Networking, Record Keeping, Data Storage, Data Integrity, File Management, Ethical Standards And Conduct, Encryption, Data Validation, Technical Documentation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    272 reviews

    Intermediate · Course · 1 - 3 Months

1…99100101…525

In summary, here are 10 of our most popular technical support courses

  • Intelligent Digital Factories: L&T EduTech
  • Communicating Business Analytics Results: University of Colorado Boulder
  • The Engineering of Structures Around Us: Dartmouth College
  • Materials Data Sciences and Informatics: Georgia Institute of Technology
  • IT Infrastructure and Emerging Trends: University of Minnesota
  • Cooking for Busy Healthy People: Stanford Online
  • The AI Ladder: A Framework for Deploying AI in your Enterprise: IBM
  • Foundations of Cloud Analytics: SAS
  • Microsoft Introduction to C++ Programming: Microsoft
  • Effective Sales – An Overview: Fundação Instituto de Administração

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok