
Skills you'll gain: Storytelling, Client Services, Presentations, Logo Design, Visual Storytelling, Sales Presentations, Oral Expression, Brand Strategy, Branding, Sales Prospecting, Business Strategy, Proposal Writing, Case Studies, Business Planning, Portfolio Management, Search Engine Optimization, Goal Setting, Web Presence, Customer Acquisition Management, Creativity
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Surveys, Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Business Research, Marketing Strategies, Research Methodologies, Research Design, Market Data, Customer Analysis, Experimentation, Decision Making, B2B Sales
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Closing (Sales), Interpersonal Communications, Communication, Needs Assessment, Motion Arguments, Customer Analysis, Empathy, Motivational Skills, Customer Insights, Problem Solving, Recognizing Others, Self-Awareness
Mixed · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising Campaigns, Advertising, Brand Loyalty, Campaign Planning, Brand Management, Marketing, Branding, Communication Planning, Online Advertising, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Digital Advertising, Social Media Marketing, Digital Marketing, Marketing Management, Communication
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Reporting, Ledgers (Accounting), Financial Analysis, Cost Accounting, Financial Accounting, Bookkeeping, Cost Management, Financial Market, Accounting Records, Purchasing, Balancing (Ledger/Billing), Operating Cost, Cost Estimation, Inventory Accounting, Income Statement, Balance Sheet, Accounting, Business Reporting
Intermediate · Specialization · 3 - 6 Months

IESE Business School
Skills you'll gain: Delegation Skills, Management Training And Development, Prioritization, Meeting Facilitation, Leadership, Adaptability, Negotiation, Cooperation, Professional Development, Mediation, Collaboration, Team Management, Influencing, Decision Making, Self-Awareness, Talent Management, Diversity and Inclusion, Strategic Thinking, Diversity Awareness, Scheduling
Beginner · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Fixed Asset, Business Valuation, Financial Management, Corporate Finance, Financial Modeling, Capital Budgeting, Financial Statement Analysis, Business Mathematics, Financial Analysis, Capital Expenditure, Portfolio Management, Financial Statements, Investment Management, Return On Investment, Cash Flows, Decision Making
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Rapport Building, Relationship Building, Agile Methodology, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Analysis, Journey Mapping, Customer Insights, Customer experience improvement, Relationship Management, Process Design, Value Propositions, Solution Delivery, Interpersonal Communications, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Experience Design, Product Lifecycle Management, Product Management
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Strategic Partnership, Business Strategy, Value Propositions, Cultural Diversity, Intercultural Competence, Goal Setting, Competitive Analysis, Decision Making
Mixed · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Branding, Brand Marketing, Marketing, Brand Management, Marketing Management, Brand Strategy, Strategic Marketing, Value Propositions, Consumer Behaviour, Marketing Planning, Marketing Strategies, Target Market, Business Marketing, Marketing Strategy and Techniques, Marketing Operations, Market Opportunities, Product Marketing, Target Audience, Business Strategy, Customer Insights
Beginner · Course · 1 - 4 Weeks