
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
★ 4.9 (10) · Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Communication Strategies, Conflict Management, Negotiation, Communication, Interpersonal Communications, Relationship Building, Emotional Intelligence, Empathy & Emotional Intelligence
★ 4.8 (395) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Negotiation, Communication, Empowerment, Influencing, Assertiveness, Personal Attributes, Planning
★ 4.7 (541) · Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Price Negotiation, Closing (Sales), Active Listening, Verbal Communication Skills, Diplomacy, Cooperation, Leadership and Management, Personal Development, Customer Analysis, Teamwork, Communication Strategies, Professional Development, Interpersonal Communications, Overcoming Obstacles, Communication, Conflict Management, Mediation, Relationship Building
★ 4.8 (1.2K) · Intermediate · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication Strategies, Relationship Management, Communication, Empathy, Collaboration, Emotional Intelligence, Active Listening, Self-Awareness
★ 4.7 (134) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Organizational Skills, Time Management, Office Procedures, Productivity, Prioritization, Administration, Planning, Teamwork, Cleanliness, Organizational Effectiveness, Goal Setting
★ 4.8 (1.3K) · Beginner · Course · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: Microsoft Excel, Data Analysis Expressions (DAX), Data Import/Export, Excel Formulas, Business Intelligence Software, Pivot Tables And Charts, Excel Macros, Business Intelligence, Dashboard, Dashboard Creation, Data Modeling, Extract, Transform, Load, Data Presentation, Data-Driven Decision-Making, Analytics, Data Analysis, Data Transformation, Data Cleansing, Data Preprocessing, Data Management
Advanced · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Business Planning, ISO 9000 Series, Strategic Marketing, Organizational Strategy, Marketing, Governance, Quality Management Systems, Stakeholder Analysis, Financial Statement Analysis, Corporate Strategy, Financial Analysis, Marketing Planning, Financial Statements, Working Capital, Operations Management, Organizational Structure, Financial Data, Business Strategies, Market Analysis, Market Research
★ 4.7 (1.8K) · Beginner · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Closing (Sales), Negotiation, Active Listening, Customer Analysis, Communication, Relationship Building, Persuasive Communication, Customer Insights, Interrigatories, Motivational Skills, Proposal Development, Empathy, Needs Assessment, Recognizing Others
★ 4.8 (332) · Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Communication Strategies, Conflict Management, Assertiveness, Negotiation, Communication, Interpersonal Communications, Business Leadership, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Social Skills, Emotional Intelligence, Relationship Building, Leadership, Leadership and Management, Strategic Communication, Problem Solving, Business Strategies
★ 4.8 (1.4K) · Advanced · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Overcoming Objections, Verbal Communication Skills, Diplomacy, Communication Strategies, Interpersonal Communications, Communication, Relationship Building, Conflict Management, International Relations, Business Ethics, Ethical Standards And Conduct, Cultural Diversity
★ 4.8 (761) · Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Entrepreneurship, Feasibility Studies, Business Planning, Strategic Thinking, New Business Development, Business Strategies, Business Strategy, Innovation, Business Solutions, Ideation, Timelines, Analysis
★ 4.7 (744) · Mixed · Course · 1 - 4 Weeks