Results for "service innovation"
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Process Design, Leadership
Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Quality Improvement, Organizational Change, Service Management, Customer experience improvement, Culture Transformation, Public Administration, Organizational Strategy, Public Policies, Case Studies, Strategic Thinking, Organizational Leadership, Technology Strategies
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Customer experience strategy (CX), Financial Services, Service Improvement, Service Management, Journey Mapping, Innovation, Experience Design, Case Studies, Business Modeling, Business Strategy, Consumer Behaviour, Business Economics
Starweaver
Skills you'll gain: Social Media Analytics, Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Organizational Change, Service Improvement, Hospitality Management, Social Media Marketing, Hospitality Services, Design Thinking, Brand Marketing, Service Management, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization
What brings you to Coursera today?
ESSEC Business School
Skills you'll gain: Design Thinking, Human Centered Design, Ideation, Service Design, Innovation, Brainstorming, Project Design, Public Administration, Social and Human Services, Community Development, Public Policies, Experimentation, Public Affairs, User Research, Case Studies, User Feedback, Stakeholder Analysis, Stakeholder Engagement, Qualitative Research
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Process Development, Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Marketing Psychology
Multiple educators
Skills you'll gain: Storytelling, Data Storytelling, Solution Design, Conversion Funnel Analysis, Business Strategy, Design Thinking, Business Strategies, Sustainable Business, Brand Strategy, Process Design, Business Solutions, Brand Marketing, Business Planning, Innovation, Visual Storytelling, Market Opportunities, Business Modeling, Design Strategies, Business Risk Management, Design and Product
University of Maryland, College Park
Skills you'll gain: Innovation, AI Enablement, AI Product Strategy, Artificial Intelligence, Initiative and Leadership, AI literacy, Digital Transformation, Governance, Technology Strategies, Market Opportunities, Product Lifecycle Management, Product Management, Stakeholder Engagement, Product Roadmaps, Public Policies, Automation, Policy Analysis, Market Analysis, Persona (User Experience), Market Research
University of Illinois Urbana-Champaign
Skills you'll gain: Strategic Decision-Making, Team Management, Technology Strategies, Strategic Thinking, Business Modeling, People Management, Innovation, Decision Making, Organizational Strategy, Product Lifecycle Management, Business Strategy, New Business Development, Intellectual Property, Strategic Partnership, Value Propositions, Commercialization, Competitive Analysis, Market Dynamics, Creativity
University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Strategic Thinking, Thought Leadership, Case Studies, Market Opportunities, Human Centered Design, Open Mindset, Experimentation, Storytelling, Growth Mindedness
In summary, here are 10 of our most popular service innovation courses
- Engaging in Service Innovation and Management: Northeastern University
- Creating Service Innovation Culture in Public Sector: Coursera
- Introduction to Service Innovation and Management: Northeastern University
- Effective Service Innovation by Design in Hotel Management : Starweaver
- 服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points): National Taiwan University
- Luxury Hospitality & Brand Innovation: Starweaver
- Innovation publique et pensée design, l'innovation sociale au service des territoires: ESSEC Business School
- Customer Centric Innovation: University of Illinois Urbana-Champaign
- Business Innovation and Digital Disruption: Parsons School of Design, The New School
- Innovation in Government: Navigating the Age of AI: University of Maryland, College Park
