Results for "service innovation"
The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Design Reviews, Prototyping, Ideation, Design Strategies, Process Design, Design, Design Research, Usability Testing, User Feedback
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
Kennesaw State University
Skills you'll gain: Competitive Analysis, Innovation, Cybersecurity, Cyber Attacks, Digital Transformation, Market Dynamics, Cyber Security Strategy, Security Awareness, Business Transformation, Business Strategy, Market Share, New Product Development, Cyber Governance, Cyber Risk, Product Development, Market Analysis, Cost Reduction, Growth Strategies, Commercialization, Business
Politecnico di Milano
Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Data Sharing, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Systems Thinking, Technology Strategies, Data Management, Data-Driven Decision-Making, Product Development, Virtual Reality, Data-Driven Marketing, Entrepreneurship, Strategic Thinking, Digital Transformation, Business Transformation
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
Harvard Business Review
Skills you'll gain: Strategic Thinking, Strategic Leadership, Organizational Strategy, Innovation, Open Mindset, Stakeholder Engagement, Strategic Decision-Making, Proactivity, Creative Thinking, Ideation, Growth Strategies, Critical Thinking, New Product Development
What brings you to Coursera today?
Illinois Tech
Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Competitive Analysis, Business Strategy, Product Lifecycle Management, Strategic Thinking, Business Economics, Product Strategy, Innovation, Economics, Market Trend, Strategic Decision-Making, Organizational Strategy, Global Marketing, Market Analysis, Revenue Management, Strategic Planning, Team Leadership, Adaptability
Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Quality Improvement, Organizational Change, Service Management, Customer experience improvement, Culture Transformation, Public Administration, Organizational Strategy, Public Policies, Case Studies, Strategic Thinking, Organizational Leadership, Technology Strategies
Copenhagen Business School
Skills you'll gain: Business Strategy, Business Planning, Program Implementation, Case Studies, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Resource Management, Corporate Strategy, Organizational Strategy, Peer Review, Competitive Analysis, Strategic Planning, Innovation, Organizational Structure, Smart Goals, Project Implementation, Decision Making, Business Strategies
University of Illinois Urbana-Champaign
Skills you'll gain: Entrepreneurship, Strategic Decision-Making, Innovation, Creativity, Team Management, Creative Problem-Solving, Ideation, Technology Strategies, Creative Thinking, Business Modeling, Strategic Thinking, Value Propositions, Collaboration, People Management, Business Planning, Team Collaboration, Decision Making, New Business Development, Strategic Planning, New Product Development
Duke University
Skills you'll gain: Digital Transformation, Agile Product Development, Market Trend, Business Transformation, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Competitive Intelligence, Business Technologies, Organizational Change, Business Strategies, Competitive Analysis
Starweaver
Skills you'll gain: Business Process Modeling, Process Modeling, Responsible AI, AI Product Strategy, Digital Transformation, Business Process Management, Business Process Improvement, Google Gemini, Workflow Management, AI Enablement, ChatGPT, Market Opportunities, Product Management, Generative AI, Sustainable Development, Social Impact, Sustainability Reporting, Prompt Engineering, AI Personalization, Automation
In summary, here are 10 of our most popular service innovation courses
- Innovation Through Design: Think, Make, Break, Repeat: The University of Sydney
- Introduction to Service Innovation and Management: Northeastern University
- Innovation That Works with Professor Jagdish Sheth: Kennesaw State University
- Platform Thinking: Innovation in digital business models era: Politecnico di Milano
- Effective Service Innovation by Design in Hotel Management : Starweaver
- Drive Innovation and Growth: Harvard Business Review
- Strategy & Economic Analysis: Illinois Tech
- Creating Service Innovation Culture in Public Sector: Coursera
- Strategic Management and Innovation: Copenhagen Business School
- Innovation: From Creativity to Entrepreneurship: University of Illinois Urbana-Champaign
