
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Design Reviews, Prototyping, Ideation, Design Strategies, Process Design, Design, Design Research, Usability Testing, User Feedback
★ 4.7 (2.3K) · Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Strategic Thinking, Strategic Leadership, Organizational Strategy, Innovation, Open Mindset, Stakeholder Engagement, Strategic Decision-Making, Proactivity, Creative Thinking, Ideation, Growth Strategies, Critical Thinking, New Product Development
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Competitive Analysis, Innovation, Digital Transformation, Market Dynamics, Business Transformation, Business Strategy, Market Share, New Product Development, Product Development, Market Analysis, Business Economics, Technology Strategies, Market Opportunities, Product Lifecycle Management, Cost Reduction, Growth Strategies, digital literacy, Commercialization, Organizational Structure, Business
Beginner · Specialization · 1 - 3 Months
Illinois Tech
Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Competitive Analysis, Business Strategy, Product Lifecycle Management, Strategic Thinking, Business Economics, Product Strategy, Innovation, Economics, Market Trend, Strategic Decision-Making, Price Negotiation, Organizational Strategy, Global Marketing, Market Analysis, Strategic Planning, Team Leadership, Adaptability
★ 4.7 (214) · Beginner · Specialization · 3 - 6 Months

Copenhagen Business School
Skills you'll gain: Business Strategy, Business Planning, Case Studies, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Organizational Strategy, Resource Management, Corporate Strategy, Peer Review, Competitive Analysis, Strategic Planning, Innovation, Organizational Structure, Smart Goals, Project Implementation, Decision Making, Risk Mitigation, Business Strategies
★ 4.7 (5.3K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Supplier Management, Performance Management, Coordination, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Product Development, Health Systems, Health Disparities, Business Modeling, Health Equity, Drive Engagement, Lean Six Sigma, Market Analysis, Performance Improvement, Process Improvement, Stakeholder Analysis, New Product Development, Innovation, Decision Making, Operations Management, Operations, Problem Solving, Leadership
★ 4.8 (10) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Analysis, Data-Driven Marketing, Service Design, Financial Inclusion, Regulatory Compliance, Consumer Behaviour, Banking, Banking Services, Digital Media Strategy, Customer Insights, Retail Banking, Regulatory Requirements, Marketing Psychology, Digital Marketing, Marketing Analytics, Strategic Marketing, Business Modeling, Compliance Management, Digital Analysis, Marketing
Mixed · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Creativity, Innovation, Design Thinking, Sustainable Design, Research and Design, Solution Design, Sustainable Development, Social Impact, Scalability, Business Architecture, Systems Thinking, Human Centered Design, Sustainable Systems, Prototyping, Environmental Issue
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Entrepreneurship, Strategic Decision-Making, Innovation, Creativity, Team Management, Creative Problem-Solving, Ideation, Technology Strategies, Creative Thinking, Business Modeling, Strategic Thinking, Value Propositions, Collaboration, People Management, Business Planning, Team Collaboration, Decision Making, New Business Development, Strategic Planning, New Product Development
★ 4.8 (3.8K) · Beginner · Specialization · 3 - 6 Months