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There are 5 modules in this course
Business analysis is the strategic key to solving business challenges. By turning data and insights into actionable solutions that align with organizational goals, professionals with strong business analysis skills are in high demand.
During this course, you’ll master various tools and techniques and gain a comprehensive understanding of the Business Analysis Body of Knowledge (BABOK) framework.
You’ll explore stakeholder analysis and gap analysis. You’ll look at advanced process modeling techniques like BPMN and Swimlane diagrams. You’ll build your knowledge of tools like Visio and Lucidchart. Plus, you’ll learn how to manage functional and non-functional requirements with prioritization techniques like MoSCoW and Kano model.
Throughout this course, you'll gain practical experience through hands-on labs and complete a final project. In this project, you'll develop detailed requirements for an e-bike rental startup and present a summary of the six knowledge areas of the BABOK framework.
Ready to boost your resume and build the business analysis skills employers are looking for? ENROLL TODAY and start your journey toward a successful career in business analysis!
This module provides an overview of business analysis, focusing on the essential tools and techniques used in the field. It introduces you to the BABOK principles, highlighting its importance for business analysts in structuring their work and adhering to industry standards. You’ll learn how to identify key stakeholders and understand the dynamics of stakeholder relationships, ensuring effective communication and collaboration. The module also covers business needs analysis and gap analysis, equipping you with the skills to assess organizational requirements and identify areas for improvement.
Expert Viewpoints: Key Responsibilities and Tasks of Business Analysts•6 minutes
Popular Tools for Business Analysis•7 minutes
What is BABOK?•7 minutes
Understanding BABOK•8 minutes
BABOK: Business Analysis Planning and Monitoring•7 minutes
Understanding Requirement Techniques in BABOK•8 minutes
Expert Viewpoints: Applying BABOK in Business Analysis•6 minutes
Collaboration in BABOK•8 minutes
Strategy Analysis•7 minutes
Solution Evaluation•7 minutes
Perspectives in BABOK•7 minutes
5 readings•Total 25 minutes
Course Overview•4 minutes
Business Analysis: Foundations for a Focused Professional Path•5 minutes
How to Make the Most of this Course•4 minutes
Handy Tips for Successful Career of Business Analysts•10 minutes
Module Summary: Business Analysis Overview and BABOK•2 minutes
3 assignments•Total 40 minutes
Graded Quiz: Business Analysis Overview and BABOK •20 minutes
Practice Quiz: Understanding Business Analysis•10 minutes
Practice Quiz: BABOK Overview•10 minutes
1 discussion prompt•Total 5 minutes
[Optional] Your Background and Interest in Business Analysis•5 minutes
4 plugins•Total 65 minutes
Lab: Analyze Business Needs and Gaps in a Business Solution•20 minutes
Lab: Evaluate Business Solutions and Develop Recommendations•20 minutes
Lab: Quantify and Validate a Business Solution•20 minutes
Module Glossary: Business Analysis Overview and BABOK•5 minutes
Agile Business Analysis and Modeling Techniques
Module 2•4 hours to complete
Module details
This module offers a deep understanding of data modeling and analysis, emphasizing the tools and techniques critical for business analysts. You will learn to create entity-relationship diagrams (ERDs) to represent data structures and develop data flow diagrams (DFDs) to illustrate how data moves within systems. The module covers the Unified Modeling Language (UML), enabling you to perform detailed system modeling. You’ll also get an opportunity to explore process modeling and analysis tools to extract insights and support business decision-making.
Additionally, the module delves into use case modeling, where you’ll identify and define actors involved, write clear and concise use cases, and draw use case diagrams to visualize interactions. You’ll explore use case scenarios and relationships, enhancing your ability to capture complex system behaviors. The module also introduces Agile methodologies, guiding you through writing user stories, conducting backlog refinement sessions, participating in sprint planning, and facilitating retrospectives to improve project outcomes continuously.
Module Summary: Agile Business Analysis and Modeling Techniques•10 minutes
3 assignments•Total 50 minutes
Graded Quiz: Agile Business Analysis and Modeling Techniques •30 minutes
Practice Quiz: Agile Business Analysis•10 minutes
Practice Quiz: Modeling, Diagrams and Use cases•10 minutes
1 discussion prompt•Total 10 minutes
[Optional] Agile Business Analysis•10 minutes
4 plugins•Total 80 minutes
Lab: Create User Stories for Login and Logout for a Website•30 minutes
Lab: Getting Started with Lucidchart•15 minutes
Lab: Create a Use Case Diagram•30 minutes
Module Glossary: Agile Business Analysis and Modeling Techniques•5 minutes
Process Modeling Methodologies and Advanced Techniques
Module 3•4 hours to complete
Module details
This module provides a thorough understanding of process modeling, focusing on methodologies and tools essential for business process analysis and optimization. You will learn how to map out business processes for in-depth analysis, identify inefficiencies, and optimize them for improved performance. The module also covers key techniques such as business process reengineering (BPR) and introduces you to advanced process modeling notations such as BPMN and swimlane diagrams. You will also learn about popular process modeling tools such as Visio and Lucidchart, which enable you to develop process models that align with your goals accurately.
In addition, you will explore future trends and emerging technologies in process modeling, preparing you to adapt to the evolving landscape. Finally, you will be equipped to validate and verify process models, avoid common mistakes, and apply detailed mapping techniques for complex processes.
Analyzing Processes to Identify Inefficiencies•8 minutes
Expert Viewpoints: Approach to Process Modeling •6 minutes
Process Optimization•6 minutes
Implementing Process Automation•8 minutes
Reengineering Business Processes•8 minutes
Creating Process Maps and Flowcharts•7 minutes
Utilizing Key Process Modeling Notations•8 minutes
Process Mapping Techniques for Complex Processes•8 minutes
Advanced BPMN Techniques and Swimlane Diagrams•8 minutes
Choosing the Right Process Modeling Tools•6 minutes
Expert Viewpoints: Tips on Effective Process Optimization, Automation and Documentation •7 minutes
1 reading•Total 10 minutes
Module Summary: Process Modeling Methodologies and Advanced Techniques•10 minutes
3 assignments•Total 50 minutes
Graded Quiz: Process Modeling Methodologies and Advanced Techniques•30 minutes
Practice Quiz: Process Modeling•10 minutes
Practice Quiz: Process Modeling tools and Techniques•10 minutes
1 discussion prompt•Total 10 minutes
[Optional] Tools in Business Analysis•10 minutes
3 plugins•Total 65 minutes
Lab: Identify Inefficiencies and Improvement Opportunities in an Existing Process•30 minutes
Lab: Create a Flowchart for Order Management•30 minutes
Module Glossary: Process Modeling Methodologies and Advanced Techniques•5 minutes
Requirements Management and Elicitation Techniques
Module 4•4 hours to complete
Module details
This module discusses the critical aspects of requirements management, focusing on both functional and non-functional requirements, stakeholder analysis, and effective techniques for elicitation. You will learn how to identify and analyze key stakeholders, ensuring comprehensive and accurate requirement gathering. The module covers industry best practices for documenting, organizing, and categorizing requirements, as well as applying prioritization techniques such as MoSCoW and the Kano model. You’ll also explore the use of traceability tools to efficiently manage requirement changes, ensuring that all modifications are tracked and communicated clearly to stakeholders. Finally, the module will help you develop proficiency in conducting interviews, facilitating workshops, applying observation techniques, designing surveys, and using prototypes to refine and clarify requirements.
Lab: Create an Interview Guide with Key Questions•30 minutes
Module Glossary: Requirements Management and Elicitation Techniques•5 minutes
Final Project
Module 5•5 hours to complete
Module details
This module focuses on the development of comprehensive requirements for a startup company that specializes in renting motorbikes for enthusiasts. The aim is to create a robust framework that addresses the specific needs of our target audience while leveraging best practices in business analysis.
What's included
1 video2 readings1 assignment2 plugins
Show info about module content
1 video•Total 5 minutes
Course Wrap-Up•5 minutes
2 readings•Total 4 minutes
Congratulations and Next Steps•2 minutes
Course Team and Acknowledgements•2 minutes
1 assignment•Total 60 minutes
Final Graded Quiz: Final Exam•60 minutes
2 plugins•Total 245 minutes
Project: Business Analysis and Modeling for an eBike Rental Startup•240 minutes
Course Glossary •5 minutes
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This course is designed for aspiring or practicing business analysts who want to enhance their skills in business analysis, advanced process modeling, requirements elicitation, and stakeholder management. It is beneficial for professionals looking to deepen their understanding of the BABOK principles and business analysis tools and techniques while aligning them effectively with business objectives.
What is BABOK?
BABOK, or the Business Analysis Body of Knowledge, is a comprehensive guide published by the International Institute of Business Analysis (IIBA) that defines standards, techniques, and best practices for business analysis. It’s a go-to framework for professionals seeking to drive effective solutions and informed decision-making in organizations.
What do business analysts do?
Business analysts help organizations make data-driven decisions by identifying needs, analyzing processes, and recommending solutions that improve efficiency and align with business goals.
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