You have begun your journey toward becoming a Career Coach or Navigator because you are passionate about helping people earn a good living and find fulfilling work. Now continue that journey in this second course in the Career Coach and Navigator Professional Certificate. This course will equip you with the skills and knowledge to recruit people, complete the intake process, assess a person’s skills, and work with the person to create an action plan.
This course is part of the Goodwill® Career Coach and Navigator Professional Certificate
Offered By


About this Course
High school diploma or GED, a passion to help people and basic computer skills and internet navigation experience
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Case Management
- outreach
- intake
- Gap Analysis
- Recruitment
High school diploma or GED, a passion to help people and basic computer skills and internet navigation experience
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
Recruiting Clients, Marketing and Outreach Activities
Client Intake Business Process
Skills Assessment and Analysis
Planning and Designing Actions
About the Goodwill® Career Coach and Navigator Professional Certificate

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More questions? Visit the Learner Help Center.