About this Course

21,594 recent views
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level

High school diploma or GED, a passion to help people and basic computer skills and internet navigation experience

Approx. 18 hours to complete
English

Skills you will gain

  • Case Management
  • outreach
  • intake
  • Gap Analysis
  • Recruitment
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level

High school diploma or GED, a passion to help people and basic computer skills and internet navigation experience

Approx. 18 hours to complete
English

Offered by

Placeholder

Goodwill Industries International

Syllabus - What you will learn from this course

Week1
Week 1
5 hours to complete

Recruiting Clients, Marketing and Outreach Activities

5 hours to complete
15 videos (Total 53 min), 6 readings, 3 quizzes
Week2
Week 2
5 hours to complete

Client Intake Business Process

5 hours to complete
10 videos (Total 66 min), 7 readings, 3 quizzes
Week3
Week 3
5 hours to complete

Skills Assessment and Analysis

5 hours to complete
18 videos (Total 76 min), 4 readings, 3 quizzes
Week4
Week 4
4 hours to complete

Planning and Designing Actions

4 hours to complete
11 videos (Total 43 min), 5 readings, 4 quizzes

About the Goodwill® Career Coach and Navigator Professional Certificate

Goodwill® Career Coach and Navigator

Frequently Asked Questions

More questions? Visit the Learner Help Center.