About this Course

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Learner Career Outcomes

14%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 14 hours to complete
English
Subtitles: English

Learner Career Outcomes

14%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 14 hours to complete
English
Subtitles: English

Offered by

University of Florida logo

University of Florida

Syllabus - What you will learn from this course

Week
1

Week 1

1 hour to complete

Introduction: Who is Caring for Mary?

1 hour to complete
6 videos (Total 44 min), 1 reading, 1 quiz
6 videos
Who is Caring for Mary Overview3m
Introduction7m
Who was Caring for Mary?16m
Quality, Safety and Healthcare Delivery Systems10m
Systems and Quality3m
1 reading
Module 1 Reading list10m
1 practice exercise
Who is Caring for Mary20m
Week
2

Week 2

1 hour to complete

Applying Manufacturing Principles to Improve Healthcare

1 hour to complete
5 videos (Total 43 min), 1 reading, 1 quiz
5 videos
Lessons We Can Learn From Industry, Part I4m
Value Streams Digging Deeper9m
Lessons We Can Learn from Industry Part II14m
Lessons We Can Learn From Industry, Part III12m
1 reading
Module 2 Reading10m
1 practice exercise
Applying Manufacturing Principles to Improve Healthcare20m
Week
3

Week 3

2 hours to complete

Healthcare Requires Teamwork

2 hours to complete
5 videos (Total 62 min), 1 reading, 1 quiz
5 videos
Teamwork in Healthcare: How well do we work in teams?14m
Athletic Principles in Healthcare15m
Launching and Coaching Healthcare Teams16m
Overview of TeamSTEPPS12m
1 reading
Module 3 Reading10m
1 practice exercise
Healthcare Requires Teamwork20m
Week
4

Week 4

3 hours to complete

Understanding and Preventing Human Error Part I

3 hours to complete
5 videos (Total 50 min), 1 reading, 2 quizzes
5 videos
Medical Errors the Human Toll11m
To Err Is Human12m
Plan-Do-Study-Act15m
Little Problems Workarounds7m
1 reading
Module 4 Reading10m
1 practice exercise
Understanding and Preventing Human Error Part I20m

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Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

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