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There are 4 modules in this course
How will customers act in the future? What will demand for our products and services be? How much inventory should we order for the next season? Beyond simply forecasting what customers will do, marketers need to understand how their actions can shape future behavior. In Developing Forecasting Tools with Excel, learners will develop an understanding of the basic components of a forecasting model, how to build their own forecasting models, and how to evaluate the performance of forecasting models. All of this is done using Microsoft Excel, ensuring that learners can take their skills and apply them to their own business problems.
This module will discuss how to identify the necessary components of a forecasting model based on patterns in the history data. You will also be able to evaluate the performance of a forecasting model using both in-sample and out-of-sample metrics.
What's included
4 videos3 readings1 assignment
Show info about module content
4 videos•Total 33 minutes
Approaches to Forecasting•12 minutes
Regression - Based Modeling•10 minutes
Examining the Residuals•7 minutes
Assessing Forecasting Performance•4 minutes
3 readings•Total 80 minutes
Simple Forecasting Model Assignment•60 minutes
A Predictive Analytics Primer•10 minutes
Nowcasting: A Model for the Future of Marketing•10 minutes
"Meaningful Marketing Insights," This content will be familiar for learners who completed the first course; please think of this portion of the class as a review.
What's included
6 videos5 readings1 assignment
Show info about module content
6 videos•Total 110 minutes
How to Use Customer Centric Analytics•10 minutes
Business Decisions Drive Customer Choices•9 minutes
Illustrating Customer Acquisition in Excel•11 minutes
Timing Models in Marketing•10 minutes
Model for Retention Excel Demonstration•30 minutes
Leveraging Customer Analytics: The Insurance Industry•30 minutes
Companies still struggle to unlock customer data analytics insight•10 minutes
Retention Exercise Instructions•60 minutes
Kiwi Bubbles Instructions•60 minutes
1 assignment•Total 20 minutes
Module 2•20 minutes
Managing Customer Equity: Linking Customer Analytics to Customer Value
Module 3•1 hour to complete
Module details
This module will discuss managing customer equity, acquisition, retention, & market value, and customer valuation. You will learn how to decompose customer value into its underlying components.
What's included
4 videos2 readings1 discussion prompt
Show info about module content
4 videos•Total 40 minutes
Managing Customer Equity•11 minutes
Acquisition, Retention, & Market Value•11 minutes
Customer Valuation•9 minutes
Marketing to New & Current Customers•9 minutes
2 readings•Total 20 minutes
What You Should Know About Customer Success Technology•10 minutes
Social Networking and Customer Valuation•20 minutes
Marketing Mix Modeling
Module 4•3 hours to complete
Module details
A common task in developing forecasting models is to use them to make decisions regarding the marketing mix activity. With a marketing mix model, organizations can assess the efficacy of different marketing actions. Included is a sample of data for a popular frozen food category. In addition to weekly sales and pricing, for the focal brand we have information on whether the product was featured in the store’s advertising (e.g., newspaper circular) and if the product was on display in the store. We also have pricing information from competitors. In this module, we will build a series of regression models to evaluate the impact of the brand’s actions and competitors’ actions.
Emory University, located in Atlanta, Georgia, is one of the world's leading research universities. Its mission is to create, preserve, teach and apply knowledge in the service of humanity.
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Reviewed on Mar 30, 2020
Incredibly useful and practical. Professor Schweidel keeps a good pace, and each video is engaging. I have already put everything into practice at work!
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.