About this Course

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Learner Career Outcomes

50%

started a new career after completing these courses

32%

got a tangible career benefit from this course

15%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 10 hours to complete
English

Skills you will gain

goal settingCommunicationNegotiationDeception

Learner Career Outcomes

50%

started a new career after completing these courses

32%

got a tangible career benefit from this course

15%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 10 hours to complete
English

Offered by

Placeholder

University of Pennsylvania

Syllabus - What you will learn from this course

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Week
1

Week 1

2 hours to complete

Cooperation, Competition, and Comparisons

2 hours to complete
8 videos (Total 54 min), 1 reading, 2 quizzes
8 videos
The Thin Line Between Cooperation and Competition7m
The Three Principles of Cooperation and Competition3m
The Mechanics of Comparisons8m
The Misery of Upward Comparisons11m
Comparisons and Motivation6m
Comparisons and Cheating6m
Comparisons: Finding Your Balance9m
1 reading
Module 1 Slides10m
2 practice exercises
Module 1 Practice Quiz30m
Module 1 Quiz: Comparisons, Cooperation, and Competition30m
Week
2

Week 2

2 hours to complete

Trust

2 hours to complete
7 videos (Total 55 min), 1 reading, 2 quizzes
7 videos
Building Trust: Vulnerability5m
Building Trust: Rapport, Warmth, & Equality9m
Building Trust: Interdependence, Common Goals, & Common Enemies4m
Building Trust: Communication and Institutions6m
Signaling and Trust7m
Trust, Emotion, and Limited Feedback9m
1 reading
Module 2 Slides10m
2 practice exercises
Module 2 Practice Quiz30m
Module 2 Quiz: Building Trust and Cooperation30m
Week
3

Week 3

2 hours to complete

Deception

2 hours to complete
9 videos (Total 66 min), 1 reading, 2 quizzes
9 videos
The Challenge of Lie Detection4m
Cues to Detect Deception9m
Matching the Content and Context9m
Practical Steps8m
Nature of Violations8m
Learning from Bad Apologies7m
The Apology Formula6m
Preparing the Apology5m
1 reading
Module 3 Slides10m
2 practice exercises
Module 3 Practice Quiz30m
Module 3 Quiz: Deception and Apologies30m
Week
4

Week 4

3 hours to complete

Effective Communication

3 hours to complete
13 videos (Total 88 min), 2 readings, 2 quizzes
13 videos
Make Messages Memorable7m
Asking Questions3m
A Deeper Look at Questions10m
Active Listening5m
Nonverbal Communication7m
Communication Media7m
Threats14m
The Benefits of Goals4m
Goal Setting Pitfalls11m
Making the Most of Goal Setting4m
Crossing the Finish Line6m
Course Conclusion1m
2 readings
Module 4 Slides10m
Survey for those who have finished the Specialization10m
2 practice exercises
Module 4 Practice Quiz30m
Module 4 Quiz: Effective Communication and Strategies30m

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About the Achieving Personal and Professional Success Specialization

Achieving Personal and Professional Success

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