IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Operating System Administration, Information Technology Operations, Incident Management, IT Automation, Security Controls, Data Storage Technologies, Systems Administration, System Support, Technical Support and Services, Network Support, Scripting, Endpoint Security, Network Troubleshooting, Knowledge of Apple Software, Wireless Networks, User Accounts
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Responsible AI, Agile Methodology, Issue Tracking, Agile Project Management, Software Quality Assurance, Project Coordination, Continuous Improvement Process, Coordination, Workflow Management, Model Evaluation, AI Integrations, Test Case, AI Enablement, Verification And Validation, Scrum (Software Development), Automation, Generative AI, Agile Product Development, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Board Infinity
Skills you'll gain: Ansible, IT Automation, YAML, Automation, Devops Tools, Configuration Management, Cloud-Based Integration, DevOps, Operational Efficiency, Scalability, Patch Management, Cloud Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Event Monitoring, Cloud Technologies, Cloud Storage, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Dashboard Creation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Interviewing Skills, Agile Product Development, Action Oriented, Program Management, LinkedIn, Portfolio Management, Workflow Management, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Infrastructure, Application Deployment, Cloud Deployment, Kubernetes, Cloud Computing, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Services, Google App Engine, Public Cloud, Identity and Access Management, Cloud-Native Computing, Cloud Security, Network Administration, Cloud Storage, Devops Tools, Virtual Machines, System Monitoring
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Networking Hardware, Service Management, Identity and Access Management, Linux, Linux Commands, Incident Response, Network Security, Cybersecurity, TCP/IP, Linux Administration, Network Protocols, Cloud Computing Architecture, Cloud Security, Cyber Attacks
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Help Desk Support, Cybersecurity, Cloud Infrastructure, Cyber Attacks, Information Technology Operations, Hardware Troubleshooting, Data Storage, General Networking, Database Software, Operating Systems, Package and Software Management, Computer Security Awareness Training, Peripheral Devices, Project Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Story, Software Development Life Cycle, Stakeholder Engagement, Team Motivation, Software Architecture, Project Management Life Cycle, Resource Management, Project Planning, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Management, Information Technology, Risk Management, Interviewing Skills, Agile Project Management, Leadership, Communication
Beginner · Professional Certificate · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Audit Working Papers, Change Control, Internal Auditing, Systems Development, Auditors Report, Risk Management, Risk Control, FinTech, Change Management, Risk Mitigation, Emerging Technologies, Project Implementation, Development Environment
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Generative AI, Data Storage Technologies, Virtual Networking, Dashboard Creation, Data Storage, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Hardware Troubleshooting, Cloud Computing, Data Management, Virtualization and Virtual Machines, Data Maintenance, Collaborative Software, System Support, System Configuration, Network Protocols, TCP/IP, Security Controls
Beginner · Professional Certificate · 3 - 6 Months
Skills you'll gain: Operating System Administration, Package and Software Management, IT Security Architecture, IT Infrastructure, Network Troubleshooting, Information Systems Security, Systems Administration, Computer Networking, Network Security, Hardening, Data Security, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months