
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Software Development Life Cycle, CI/CD, DevOps, Software Development Methodologies, Devops Tools, Continuous Integration, Agile Software Development, Project Management, Software Development, Continuous Deployment, Application Development, Application Deployment, Software Development Tools, Software Testing, Agile Project Management, Waterfall Methodology, Agile Methodology, Kanban Principles, Scrum (Software Development), Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lead Generation, Email Automation, No-Code Development, Google Sheets, Application Deployment, Real Time Data, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Model Evaluation, MLOps (Machine Learning Operations), Model Training, Amazon Web Services, AI Workflows, Model Deployment, Machine Learning Methods, Machine Learning, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Interviewing Skills, Business Communication, Marketing, Customer Complaint Resolution, Customer Service, Business Ethics, Customer Support, Marketing Strategies, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Employee Onboarding, Verbal Communication Skills, Language Competency
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Transportation, Supply Chain, and Logistics, Warehouse Management, Supply Chain Management, Warehousing, Warehouse Operations, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Delivery, Transportation Operations, Order Fulfillment, Relationship Management, Supplier Relationship Management, Supplier Management, Cash Flows, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploit development, Vulnerability Scanning, Malware Protection, Exploitation techniques, Database Management, Cyber Security Assessment, Security Testing, Cyber Security Strategy, Cyber Threat Intelligence, Cyber Operations, Vulnerability Assessments, Brute-force attacks, Cryptography, Cybersecurity, Intrusion Detection and Prevention, Linux, Linux Administration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Risk Analysis, Portfolio Risk, Google Sheets, Financial Analysis, Risk Management, Quantitative Research, Spreadsheet Software, Statistical Analysis, Statistical Methods, Statistics, Market Data, Probability & Statistics, Descriptive Analytics
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, Cloud Infrastructure, IT Automation, DevOps
Beginner · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques
Beginner · Course · 1 - 4 Weeks