• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • U

    University of Michigan

    Healthy and Sustainable Foods and Products

    Skills you'll gain: Sustainable Development, Sustainable Design, Nutritional Assessment, Sustainable Technologies, Nutrition and Diet, Product Lifecycle Management, Product Development, Sustainable Engineering, Social Determinants Of Health, Sustainability Standards, Food and Beverage, Product Improvement, Hazard Analysis, Sustainable Systems, Epidemiology, Environment Health And Safety, Environment, Health Assessment, Public Health, Safety Standards

    4.4
    Rating, 4.4 out of 5 stars
    ·
    118 reviews

    Intermediate · Specialization · 3 - 6 Months

  • K

    Kennesaw State University

    Six Sigma Advanced Analyze Phase

    Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Improvement and Optimization, Process Analysis, Statistical Methods, Statistical Analysis, Statistics, Analysis, Statistical Inference, Data Analysis, Variance Analysis, Graphing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    991 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Supply Chain Planning

    Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Materials Management, Forecasting, Material Requirements Planning, Performance Measurement, Microsoft Excel, Communication Planning, Excel Formulas, Performance Metric, Capacity Management, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Meeting Facilitation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    335 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    IBM

    Developing Mobile Apps with Flutter

    Skills you'll gain: Flutter (Software), Mobile Development, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, React Native, Application Development, iOS Development, Apple iOS, Mobile Development Tools, UI Components, User Story, User Interface (UI), Android Development, Databases, Cloud Applications, Other Mobile Programming Languages, Database Management, Database Management Systems, Cross Platform Development, Application Programming Interface (API)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    182 reviews

    Beginner · Specialization · 3 - 6 Months

  • R

    Rice University

    Algorithmic Thinking (Part 2)

    Skills you'll gain: Computational Thinking, Algorithms, Theoretical Computer Science, Bioinformatics, Data Structures, Python Programming, Data Analysis, Unsupervised Learning, Analysis, Text Mining

    4.7
    Rating, 4.7 out of 5 stars
    ·
    220 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    More C# Programming and Unity

    Skills you'll gain: Unity Engine, C# (Programming Language), Video Game Development, Data Management, Game Design, Data Structures, Application Development, Computer Programming, Programming Principles, Scripting, Computational Logic

    4.8
    Rating, 4.8 out of 5 stars
    ·
    625 reviews

    Intermediate · Course · 1 - 4 Weeks

  • W

    Whizlabs

    Exam Prep AZ-104: Microsoft Azure Administrator Associate

    Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Microsoft Azure, Kubernetes, Containerization, Network Troubleshooting, Single Sign-On (SSO), Cloud Storage, Active Directory, Virtual Machines, Virtual Private Networks (VPN), Data Storage, Cloud Management, Application Deployment, Network Architecture, Cloud Deployment, Identity and Access Management, Cloud Services, System Monitoring

    4.2
    Rating, 4.2 out of 5 stars
    ·
    141 reviews

    Intermediate · Specialization · 1 - 3 Months

  • U

    University of Minnesota

    Engineering Practices for Building Quality Software

    Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Application Security, Security Architecture Review, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Application Deployment, IT Security Architecture, Continuous Deployment, Quality Assurance, Continuous Delivery, Software Testing, Continuous Integration, CI/CD

    4.5
    Rating, 4.5 out of 5 stars
    ·
    470 reviews

    Intermediate · Course · 1 - 3 Months

  • L

    L&T EduTech

    Building Smarter: BIM in Practice

    Skills you'll gain: Autodesk Revit, Design Reviews, Building Information Modeling, Visualization (Computer Graphics), Construction Management, Augmented and Virtual Reality (AR/VR), Construction, Virtual Reality, Engineering Analysis, Construction Estimating, Facility Management and Maintenance, Autodesk, Collaborative Software, Structural Analysis, Emerging Technologies, Drafting and Engineering Design, Coordination, Computer-Aided Design, Structural Engineering, As-Built Drawings

    4.5
    Rating, 4.5 out of 5 stars
    ·
    162 reviews

    Intermediate · Specialization · 3 - 6 Months

  • U

    University of Colorado Boulder

    Effective Communication Capstone Project

    Skills you'll gain: Presentations, Peer Review, Business Writing, Project Design, Graphic Design, Concision, Oral Expression, Graphic and Visual Design, Writing, Constructive Feedback, Branding, Communication, Public Speaking, Business Communication, Verbal Communication Skills, Professional Development, Design Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    176 reviews

    Beginner · Course · 1 - 3 Months

  • U

    Universitat Autònoma de Barcelona

    Diseño de videojuegos

    Skills you'll gain: Video Game Development, Game Design, Unity Engine, Software Design Documents, Conceptual Design, Experience Design, Design Elements And Principles, Usability, Software Documentation, Storytelling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    332 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 4 Weeks

1…244245246…834

In summary, here are 10 of our most popular service design courses

  • Healthy and Sustainable Foods and Products: University of Michigan
  • Six Sigma Advanced Analyze Phase: Kennesaw State University
  • Supply Chain Planning: University of California, Irvine
  • Developing Mobile Apps with Flutter: IBM
  • Algorithmic Thinking (Part 2): Rice University
  • More C# Programming and Unity: University of Colorado System
  • Exam Prep AZ-104: Microsoft Azure Administrator Associate: Whizlabs
  • Engineering Practices for Building Quality Software: University of Minnesota
  • Building Smarter: BIM in Practice: L&T EduTech
  • Effective Communication Capstone Project: University of Colorado Boulder

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok