Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Johns Hopkins University
Skills you'll gain: Advocacy, Health Systems, Health Policy, Health Care Administration, Community Health, Policy Development, Primary Care, Health Care, Public Health, Health Administration, Healthcare Industry Knowledge, Community Organizing, Health Disparities, Systems Thinking, Policy Analysis, Governance, Training Programs, Pharmaceuticals, Education and Training
★ 4.6 (355) · Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), C and C++, Object Oriented Design, Computer Programming, Programming Principles, Code Reusability, Memory Management
★ 4.8 (402) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, Cloud Infrastructure, IT Automation, DevOps
★ 4.3 (195) · Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Team Management, Team Building, Team Leadership, Teamwork, Team Performance Management, Team Motivation, Team Collaboration, Conflict Management, Performance Analysis, People Management, Performance Improvement, Performance Management, Drive Engagement, Organizational Effectiveness, Organizational Structure, Motivational Skills, Innovation, Knowledge Transfer, Diversity and Inclusion, Decision Making
★ 4.8 (733) · Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Land Management, Building Design, Sustainable Design, Sustainable Technologies, Economic Development, Construction, Environmental Issue, Climate Change Mitigation, Environmental Policy, Policy Development, Health Equity, Policy Analysis, Case Studies
★ 4.7 (235) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Qualitative Research, Market Research, Quantitative Research, Data-Driven Decision-Making, Benchmarking, Data Presentation, Descriptive Statistics, Competitive Analysis, Analytical Skills, Brand Awareness, Research Design, Market Dynamics, Data Collection, Data Literacy, Data Analysis, ChatGPT, Data Analysis Software, Microsoft Excel, R Programming
★ 4.5 (251) · Intermediate · Specialization · 3 - 6 Months

Universitat de Barcelona
Skills you'll gain: Digital pedagogy, Teaching, Education and Training, Pedagogy, Student Engagement, Interactive Learning, Instructional Strategies, Collaboration, Case Studies, Student-Centred Learning, Innovation, Higher Education, Driving engagement, Problem Solving, Game Design
★ 4.8 (1.7K) · Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Computing, DevOps, Operational Excellence, Cloud Infrastructure, Cost Management, Site Reliability Engineering, Operations, Operational Efficiency, Budget Management, Scalability, Cost Control, Corporate Sustainability, Sustainable Business, Customer Support
★ 4.8 (817) · Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Design Thinking, Ideation, Innovation, Market Opportunities, Creative Thinking, Creativity, Entrepreneurship, Commercialization, Resource Planning, Market Research, Customer Insights, User Research, Decision Making
★ 4.6 (324) · Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Intellectual Property, Branding, Brand Marketing, Brand Strategy, Legal Strategy, Brand Management, Asset Protection, Promotional Strategies, Packaging and Labeling, Legal Risk, Marketing, Strategic Planning, Registration, Legal Research, Legal Proceedings, Docketing, Risk Analysis, Continuous Monitoring, Case Law
★ 4.8 (294) · Mixed · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Social Impact, Design Thinking, Community Outreach, Sales Presentation, Organizational Structure, Stakeholder Engagement, Human Centered Design, Entrepreneurship, Communication Planning, Research and Design, Oral Expression, Business Modeling, Governance, Communication, Organizational Strategy, Advocacy, Sustainable Business, Innovation, Program Evaluation, Fundraising
★ 4.9 (179) · Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Machine Learning Algorithms, Internet Of Things, Artificial Intelligence, Unsupervised Learning, Python Programming, Embedded Software, Computer Vision, Peripheral Devices, Integrated Development Environments, Deep Learning, Applied Machine Learning, Image Analysis, Machine Learning, Embedded Systems, Civil Engineering, Classification Algorithms, Security Controls, Wireless Networks, Automation, Digital Transformation
★ 4.6 (321) · Intermediate · Specialization · 3 - 6 Months