IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Rapport Building, Emergency Response, Trauma Care, Psychiatric Assessments, Interpersonal Communications, Personal Care, Mental Health, Stress Management, Patient Referral
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Microsoft Excel, LLM Application, Productivity, OpenAI, Data Visualization, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing, Large Language Modeling, Data Integration, Data Transformation, Data Validation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Software Development Life Cycle, Open Web Application Security Project (OWASP), Containerization, Istio, Software Architecture, Node.JS, Application Deployment, Restful API, Kubernetes, Database Design, Cloud-Native Computing, Responsive Web Design, NoSQL, OpenShift, Git (Version Control System), Ajax, Grafana, Javascript, Azure DevOps, Engineering Software
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, LLM Application, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Deep Learning, Data-Driven Decision-Making, Employee Engagement, Recruitment, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Generative AI, Google Cloud Platform, Artificial Intelligence, Machine Learning Methods, Deep Learning, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Agile Software Development, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Jenkins, Code Coverage, OpenShift, Cloud Applications, Agile Methodology, Behavior-Driven Development, Serverless Computing, DevOps, Secure Coding, Grafana, System Monitoring
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, Encryption, Network Security, Cloud Platforms, Identity and Access Management, DevSecOps, Cloud Computing, Cloud Infrastructure, Infrastructure Security, Zero Trust Network Access, IT Security Architecture, Virtual Private Networks (VPN), Amazon S3, Data Security, AWS Identity and Access Management (IAM), Cloud Storage, Google Cloud Platform, Data Encryption Standard, Azure Active Directory, Threat Management
Beginner · Course · 3 - 6 Months

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Mobile Development, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: Incident Response, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Penetration Testing, Cloud Services, Business Continuity, Disaster Recovery, Security Controls, Generative AI, Configuration Management, Governance, Cloud Security, Cloud Infrastructure, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Data Ethics, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Work Breakdown Structure, Project Performance, Business Correspondence, Concision, Stakeholder Engagement, Project Planning, Communication Planning, Editing, Change Control, Grammar, Project Management, Risk Management, Emotional Intelligence, Performance Metric, Open Mindset, Relationship Building, Team Management, Communication
Beginner · Specialization · 3 - 6 Months