IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Human Factors, Human Factors Engineering, Accident Prevention, Mitigation, Human Machine Interfaces, Usability, Systems Thinking
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Team Management, Team Building, Expectation Management, Stakeholder Analysis, Resource Management, Relationship Management
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Rmarkdown, Tidyverse (R Package), Ggplot2, Spatial Data Analysis, Data Visualization Software, Statistical Visualization, Geospatial Information and Technology, Data Manipulation, Scatter Plots, Plotly, Interactive Data Visualization, R Programming, Data Mapping, Animations
Mixed · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Large Language Modeling, ChatGPT, LLM Application, OpenAI, Generative AI, Natural Language Processing, Model Evaluation, Responsible AI, Data Ethics, Deep Learning, Artificial Neural Networks, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Human Resource Strategy, Strategic Planning, Employee Retention, Diversity and Inclusion, Human Resources, Workplace inclusivity, Recruitment Strategies, Workforce Development, Organizational Effectiveness, Talent Acquisition, Organizational Change
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Web Scraping, Extract, Transform, Load, Data Manipulation, Data Preprocessing, Data Validation, Data Ethics, Data Cleansing, SQL, Data Transformation, JSON, Pandas (Python Package), Generative AI, Relational Databases, Data Integrity, Unstructured Data, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Information Technology, Case Studies, Team Leadership, Governance, Resource Allocation, Decision Making
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Good Manufacturing Practices, Nutrition and Diet, Regulatory Affairs, Safety Standards
Intermediate · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, DevOps, Continuous Integration, File Management, Software Installation
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Communication Systems, Image Analysis, Telecommunications, Electrical Engineering, Electrical and Computer Engineering, Embedded Systems, Electronics, Algorithms
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Javascript, Ajax, JSON, Web Applications, Web Development, Scripting, Object Oriented Programming (OOP), Event-Driven Programming, Web Services, Prototyping, Network Protocols
Mixed · Course · 1 - 4 Weeks