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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • P

    Peking University

    计算导论与C语言基础

    Skills you'll gain: C (Programming Language), Data Structures, Programming Principles, Computer Science, Computer Architecture, Computer Programming, Quantum computing, Computational Thinking, Computer Hardware, Data Storage

    ★ 4.8 (1.7K) · Mixed · Course · 3 - 6 Months

  • I

    IIT Bombay

    Introduction to Internet of Things

    Skills you'll gain: Internet Of Things, Network Protocols, Wireless Networks, Data Analysis, Communication Systems, Systems Design, Regression Analysis, Unsupervised Learning

    ★ 4.6 (84) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Industrial Internet of Things (IIoT)

    Skills you'll gain: Internet Of Things, Manufacturing Operations, Digital Transformation, Cloud Services, Cloud Computing, Automation, Operational Efficiency, Emerging Technologies, System Implementation, Technology Strategies, Real Time Data, Value Propositions, Case Studies, Cybersecurity

    ★ 4.5 (208) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Building No-Code Apps with AppSheet: Foundations

    Skills you'll gain: No-Code Development, Application Deployment, Application Development, User Interface and User Experience (UI/UX) Design, Data Integration, Application Design, User Interface (UI), User Experience Design, Spreadsheet Software

    ★ 4.7 (183) · Beginner · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Cloud Networking

    Skills you'll gain: Virtual Networking, Cloud Infrastructure, Network Architecture, Computer Networking, Network Infrastructure, Cloud Computing Architecture, General Networking, Software-Defined Networking, Network Planning And Design, Cloud Computing, Virtualization, Network Routing, TCP/IP, Wide Area Networks, Data Centers, Network Performance Management, Network Switches, Virtual Machines, Virtualization and Virtual Machines, Python Programming

    ★ 4.4 (304) · Mixed · Course · 1 - 3 Months

  • U

    University of California San Diego

    Input and Interaction

    Skills you'll gain: Human Computer Interaction, Human Factors, Usability, Interaction Design, Information Architecture, Interactive Design, Human Machine Interfaces, User Interface (UI) Design, User Experience Design, Peripheral Devices

    ★ 4.6 (721) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

    ★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

  • R

    Rutgers the State University of New Jersey

    Business Intelligence and Competitive Analysis

    Skills you'll gain: Competitive Intelligence, Competitive Analysis, Data Storytelling, Business Intelligence, Business Analytics, Market Share, Data Analysis, Management Consulting, Business Strategy, Strategic Thinking, Consulting, Market Analysis, Performance Analysis, Performance Measurement, Benchmarking, Key Performance Indicators (KPIs), Business Metrics, Root Cause Analysis, Risk Analysis, Financial Analysis

    ★ 4.4 (248) · Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Supply Chain Planning

    Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Materials Management, Forecasting, Material Requirements Planning, Performance Measurement, Microsoft Excel, Communication Planning, Excel Formulas, Performance Metric, Capacity Management, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Meeting Facilitation

    ★ 4.5 (336) · Intermediate · Course · 1 - 4 Weeks

  • I

    IBM

    Agentic AI with LangChain and LangGraph

    Skills you'll gain: LangGraph, Agentic Workflows, AI Orchestration, AI Workflows, Generative AI Agents, Agentic systems, LangChain, LLM Application, Responsible AI, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Python Programming, Data Science

    ★ 4.6 (97) · Intermediate · Course · 1 - 4 Weeks

  • D

    Duke University

    Rust Programming

    Skills you'll gain: Rust (Programming Language), Containerization, Data Pipelines, CI/CD, Docker (Software), Jenkins, Application Deployment, DevOps, LLM Application, Continuous Integration, Hugging Face, Unit Testing, Large Language Modeling, Test Case, Restful API, Serverless Computing, Command-Line Interface, Natural Language Processing, Computer Programming, Cloud Computing

    ★ 3.9 (299) · Beginner · Specialization · 3 - 6 Months

  • U

    Universidad de los Andes

    Desarrollo de Videojuegos en Unity: Una Introducción

    Skills you'll gain: Unity Engine, Video Game Development, Animation and Game Design, UI Components, User Interface (UI), Game Design, Animations, User Interface (UI) Design, Interaction Design, Prototyping, C# (Programming Language), Scripting, Application Deployment

    ★ 4.4 (267) · Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • 计算导论与C语言基础: Peking University
  • Introduction to Internet of Things: IIT Bombay
  • Industrial Internet of Things (IIoT): University of Michigan
  • Building No-Code Apps with AppSheet: Foundations: Google Cloud
  • Cloud Networking: University of Illinois Urbana-Champaign
  • Input and Interaction: University of California San Diego
  • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
  • Business Intelligence and Competitive Analysis: Rutgers the State University of New Jersey
  • Supply Chain Planning: University of California, Irvine
  • Agentic AI with LangChain and LangGraph: IBM

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