Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Peking University
Skills you'll gain: C (Programming Language), Data Structures, Programming Principles, Computer Science, Computer Architecture, Computer Programming, Quantum computing, Computational Thinking, Computer Hardware, Data Storage
★ 4.8 (1.7K) · Mixed · Course · 3 - 6 Months

IIT Bombay
Skills you'll gain: Internet Of Things, Network Protocols, Wireless Networks, Data Analysis, Communication Systems, Systems Design, Regression Analysis, Unsupervised Learning
★ 4.6 (84) · Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing Operations, Digital Transformation, Cloud Services, Cloud Computing, Automation, Operational Efficiency, Emerging Technologies, System Implementation, Technology Strategies, Real Time Data, Value Propositions, Case Studies, Cybersecurity
★ 4.5 (208) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: No-Code Development, Application Deployment, Application Development, User Interface and User Experience (UI/UX) Design, Data Integration, Application Design, User Interface (UI), User Experience Design, Spreadsheet Software
★ 4.7 (183) · Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Virtual Networking, Cloud Infrastructure, Network Architecture, Computer Networking, Network Infrastructure, Cloud Computing Architecture, General Networking, Software-Defined Networking, Network Planning And Design, Cloud Computing, Virtualization, Network Routing, TCP/IP, Wide Area Networks, Data Centers, Network Performance Management, Network Switches, Virtual Machines, Virtualization and Virtual Machines, Python Programming
★ 4.4 (304) · Mixed · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Human Computer Interaction, Human Factors, Usability, Interaction Design, Information Architecture, Interactive Design, Human Machine Interfaces, User Interface (UI) Design, User Experience Design, Peripheral Devices
★ 4.6 (721) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Intelligence, Competitive Analysis, Data Storytelling, Business Intelligence, Business Analytics, Market Share, Data Analysis, Management Consulting, Business Strategy, Strategic Thinking, Consulting, Market Analysis, Performance Analysis, Performance Measurement, Benchmarking, Key Performance Indicators (KPIs), Business Metrics, Root Cause Analysis, Risk Analysis, Financial Analysis
★ 4.4 (248) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Materials Management, Forecasting, Material Requirements Planning, Performance Measurement, Microsoft Excel, Communication Planning, Excel Formulas, Performance Metric, Capacity Management, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Meeting Facilitation
★ 4.5 (336) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, Agentic Workflows, AI Orchestration, AI Workflows, Generative AI Agents, Agentic systems, LangChain, LLM Application, Responsible AI, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Python Programming, Data Science
★ 4.6 (97) · Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Rust (Programming Language), Containerization, Data Pipelines, CI/CD, Docker (Software), Jenkins, Application Deployment, DevOps, LLM Application, Continuous Integration, Hugging Face, Unit Testing, Large Language Modeling, Test Case, Restful API, Serverless Computing, Command-Line Interface, Natural Language Processing, Computer Programming, Cloud Computing
★ 3.9 (299) · Beginner · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Unity Engine, Video Game Development, Animation and Game Design, UI Components, User Interface (UI), Game Design, Animations, User Interface (UI) Design, Interaction Design, Prototyping, C# (Programming Language), Scripting, Application Deployment
★ 4.4 (267) · Beginner · Course · 1 - 3 Months