IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universitat de Barcelona
Skills you'll gain: Education and Training, Intercultural Competence, Teaching, Training Programs, Cultural Sensitivity, Cultural Diversity, Curriculum Planning, Instructional Strategies, Student Engagement, Research, Research Methodologies, International Relations, Student-Centred Learning, Surveys, Pedagogy, Diversity Awareness, Sustainable Development
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Ethics, Statistical Analysis, Statistical Inference, Statistics, Sample Size Determination, Sampling (Statistics), Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Video Game Development, Game Design, Programming Principles, Python Programming, Program Development, Computer Programming, Computational Logic, Computer Science
Beginner · Guided Project · Less Than 2 Hours

IBM
Skills you'll gain: COBOL (Programming Language), Debugging, Program Development, Programming Principles, Development Testing, Software Testing, Computer Programming, Maintainability, Business Logic
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Red Hat Enterprise Linux, IT Automation, Devops Tools, Infrastructure as Code (IaC), Linux Commands, Scripting, YAML, Configuration Management, Open Source Technology
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Data Literacy, Data Collection, Research Design, Research Methodologies, Qualitative Research, Data Synthesis, Data Ethics, Quantitative Research, Business Research, Research Reports, Research and Design, Data Integration, Data Presentation, Data Storytelling, Research, Report Writing, Science and Research, Stakeholder Communications, Technical Communication, Analysis
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Snowflake Schema, Performance Tuning, Data Architecture, User Accounts, Data Warehousing, SQL, Database Architecture and Administration, Database Management, Data Modeling, Data Transformation, Data Import/Export, Cloud Computing Architecture, Data Integration, Cloud-Based Integration, Role-Based Access Control (RBAC), Data Governance, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Dashboard Creation, Dashboard, Data Transformation, Interactive Data Visualization, Data Manipulation, Data Analysis, Statistical Analysis, Query Languages, Data Visualization Software, Statistical Methods, Data Presentation, Ad Hoc Reporting, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Project Documentation, Document Management, Stakeholder Communications, Communication Strategies, Communication, Goal Setting
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Computational Logic, Systems Design, Verification And Validation, Computer Engineering, Communication Systems, Systems Analysis, Software Systems, Process Modeling, Functional Testing, Theoretical Computer Science, Computational Thinking, Functional Specification, Software Architecture, Model Optimization, Software Design, Graph Theory, Software Testing, Software Quality Assurance, Computer Architecture, Logical Reasoning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Data Warehousing, Data Mining, Business Intelligence, Star Schema, Snowflake Schema, Data Modeling, Data Architecture, Unsupervised Learning, Data-Driven Decision-Making, Databases, Predictive Modeling, Cloud Computing, Market Analysis, Supervised Learning, Classification Algorithms
Beginner · Course · 1 - 4 Weeks