IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
★ 4.6 (465) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Code Reusability, IT Automation, Command-Line Interface, Multi-Cloud, Configuration Management, Software Installation, Maintainability, Version Control, Authentications
Beginner · Course · 3 - 6 Months

Skills you'll gain: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Customer Relationship Management, Administration, Dashboard, Management Reporting, Business Reporting, Enterprise Application Management, User Provisioning, User Accounts, Business Software, Data Modeling, Workflow Management, Data Import/Export, Client Support, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Process Development
Beginner · Course · 3 - 6 Months

Stanford University
Skills you'll gain: Community Organizing, Community Development, Community Outreach, Maternal Health, Community Health, Obstetrics And Gynecology, Gerontology, Child Health, Student Engagement, Health Disparities, Gynecology, Health Equity, Social Work, Social Justice, Family Planning, Social Determinants Of Health, Social and Human Services, Socioeconomics, Child Welfare, Health Education
★ 4.9 (1.7K) · Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Financial Forecasting, Risk Analysis, Analysis, Scenario Testing, Business Metrics, Mathematical Modeling, Forecasting, Risk Modeling, Excel Formulas, Financial Reporting, Business Modeling, Management Reporting, Performance Stress Testing, Business Risk Management, Data Analysis, Decision Support Systems
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Email Security, User Accounts, User Provisioning, Collaborative Software, Group Policy, Gmail, Authentications, Identity and Access Management, Security Controls, Configuration Management, Multi-Factor Authentication
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Cost Management, Project Schedules, Scope Management, Scheduling, Project Planning, Systems Development, Timelines, Requirements Management, Cost Estimation, Business Planning, Systems Analysis, Agile Project Management, Project Portfolio Management, Quality Management, IT Management, Information Systems, Strategic Planning, Project Management, Agile Methodology, Systems Thinking
Mixed · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Cryptographic Protocols, Public Key Infrastructure, Threat Detection, Cloud Security, IT Security Architecture, Network Security, Public Key Cryptography Standards (PKCS), Cryptography, Cloud Computing, Key Management, Cloud Infrastructure, Enterprise Architecture, Cloud Services, Virtualization, Security Engineering, Security Management, Data Management, Security Software, Security Awareness, TCP/IP
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Database Design, Business Intelligence, Decision Support Systems, Data Warehousing, Relational Databases, Database Development, Data Visualization, Data Modeling, Business Intelligence Software, Database Software, Database Management Systems, Database Management, SQL, Star Schema, Data Presentation, Interactive Data Visualization, Data Visualization Software, Data Governance, Data Integration, Dashboard Creation
★ 4.5 (4.1K) · Advanced · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Recruitment Strategies, Human Resources Management and Planning, Job Analysis, Talent Acquisition, Human Resources, Human Resource Strategy, Employee Engagement, New Hire Orientations, People Analytics, Talent Sourcing, Interviewing Skills, Diversity and Inclusion
★ 4.7 (4.7K) · Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Generative AI
★ 4.5 (1.5K) · Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Law, Regulation, and Compliance, Legal Proceedings, International Relations, Child Welfare, Ethical Standards And Conduct, Regulation and Legal Compliance, Case Law, Journalism, Case Studies
★ 4.8 (2K) · Beginner · Course · 1 - 3 Months