Business analysis courses can help you learn requirements gathering, process mapping, stakeholder engagement, and data analysis techniques. You can build skills in creating business cases, conducting feasibility studies, and performing gap analysis to identify areas for improvement. Many courses introduce tools like Microsoft Excel for data manipulation, Tableau for data visualization, and JIRA for project management, which support the practical application of these skills in real-world projects.

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, Operational Excellence, IT Management, User Feedback, Innovation, Customer Service, Process Improvement and Optimization, Automation
★ 4.8 (104) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Editing, Content Development and Management, Proofreading, Public Relations, Content Creation, Writing and Editing, Content Management, Content Management Systems, Content Strategy, Content Scheduling, Writing
★ 4.8 (41) · Beginner · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Consumer Behaviour, Culture Transformation, Market Share
★ 4.7 (53) · Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Chronic Diseases, Health Disparities, Health Equity, Public Health and Disease Prevention, Healthcare Ethics, Crisis Intervention, Public Health, Health Care, Long Term Care, Medical Emergency, Emergency Response, Health Policy, Preventative Care, Care Management, Health Systems, Social Determinants Of Health, Risk Analysis
★ 4.8 (118) · Intermediate · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Asset Management, Fixed Asset, Facility Management and Maintenance, Facility Repair And Maintenance, Maintenance, Repair, and Facility Services, Plant Operations and Management, Maintainability, Key Performance Indicators (KPIs), Product Lifecycle Management, Performance Metric, Performance Measurement, Failure Analysis, Failure Mode And Effects Analysis, Reliability, Decision Making, Data-Driven Decision-Making, Cost Benefit Analysis
★ 4.9 (139) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Marketing Campaigns, Marketing Strategies, Digital Marketing, Digital Analysis, Competitive Analysis, Digital Media Strategy, Campaign Management, Marketing Effectiveness, Marketing Planning, Campaign Planning, Performance Analysis, Case Studies, Business Strategies, Digital Advertising, Market Analysis, Advertising Campaigns, Consumer Behaviour, Advertising, Promotional Strategies, Market Opportunities
★ 4.6 (33) · Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Clinical Leadership, Nursing Management, Nursing Administration, Health Informatics, Nursing, Health Care Administration, Clinical Informatics, Informatics, Nurse Education, Health Technology
★ 4.5 (57) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Visual Storytelling, Storytelling, Color Theory, Color Matching, Graphical Tools, Document Management, Graphic and Visual Design, Graphic and Visual Design Software, Graphic Design, Design, Creative Design, Content Creation, Digital Design, User Accounts, Marketing
★ 4.5 (34) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Excel Macros, Data Presentation, Data Analysis, Data Visualization Software, Data Security, Data Integrity, Automation
★ 5 (30) · Mixed · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Technical Standard, Ethical Standards And Conduct, Interoperability, Emerging Technologies, Common Core Standards, Information Privacy, Digital Communications, Telecommunications, Artificial Intelligence
★ 4.5 (55) · Beginner · Course · 1 - 3 Months

Skills you'll gain: MySQL Workbench, Data Validation, SQL, MySQL, Query Languages, Analytical Skills, Relational Databases, Scripting, Verification And Validation, Database Management
★ 4.5 (67) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Analytics, Driving engagement, Web Analytics, Benchmarking, Drive Engagement, Customer Engagement, Customer Analysis, Performance Analysis, Journey Mapping, Customer Retention, Marketing
★ 4.6 (55) · Intermediate · Guided Project · Less Than 2 Hours