IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Organizational Development, Leadership Studies, Organizational Change, Change Management, Organizational Effectiveness, Organizational Leadership, Organizational Structure, Program Evaluation, User Feedback, Interpersonal Communications, Performance Improvement, Organizational Strategy, Gap Analysis, Business Transformation, Constructive Feedback, Decision Support Systems, Data Collection
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Security Architecture Review, IT Security Architecture, Public Key Infrastructure, Network Security, Hardening, Security Controls, Continuous Monitoring, Vulnerability Assessments, Disaster Recovery, Cryptographic Protocols, System Configuration, Banking Services, Banking, Authentications, Retail Banking, Commercial Banking, Network Analysis, Financial Analysis, Financial Accounting, Accounting and Finance Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Word, Microsoft Office, Technical Documentation, Document Management, Graphic and Visual Design, Information Architecture, Content Development and Management
Mixed · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Cryptographic Protocols, Public Key Cryptography Standards (PKCS), Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Data Encryption Standard, Threat Management, Cyber Risk, IT Security Architecture, Mobile Security, Enterprise Security, Cyber Security Assessment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Acrobat, AI literacy, Document Management, Workflow Management, Web Content Accessibility Guidelines, Business Process, Collaborative Software, Data Loss Prevention, Productivity Software, Security Controls, Microsoft Word, AI powered creativity, Technical Documentation, Data Security, File Management, Collaboration, AI Enablement, Project Documentation, AI Workflows, Prompt Patterns
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Innovation, Problem Solving, Adaptability
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing Campaigns, Digital Marketing, Digital Marketing Tools, Marketing Automation, Campaign Planning, Content Performance Analysis, Information Privacy, Marketing Analytics, Promotional Strategies, Data Ethics, Digital Analysis, Smart Goals, Customer Retention, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD, Test Driven Development (TDD), Agile Software Development, Scrum (Software Development), Continuous Deployment, Software Development Methodologies, Behavior-Driven Development, Cloud Computing Architecture, Continuous Delivery, Performance Metric, Team Performance Management, Accountability, Culture Transformation, Microservices, Organizational Development
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Food Services, Hospitality and Food Services, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Customer experience strategy (CX), Competitive Analysis, Competitive Intelligence, Brand Management, Market Opportunities, Growth Strategies, Branding, Marketing
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Release Management
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Peer Review
Beginner · Course · 1 - 3 Months