IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Feature Engineering, Statistical Methods, Data Preprocessing, Statistical Inference, Statistical Hypothesis Testing, Data Processing, Applied Machine Learning, Data Access, Statistics, Statistical Analysis, Data Analysis, Data Cleansing, Data Manipulation, Data Science, Data Wrangling, Machine Learning, Probability & Statistics, Data Import/Export, Data Transformation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, Relationship Management, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Conversion Funnel Analysis, Performance Analysis, Customer Insights, Presentations
Beginner · Course · 1 - 4 Weeks
University of Toronto
Skills you'll gain: Bioinformatics, Network Analysis, Laboratory Reports, Molecular Biology, Research Reports, Molecular, Cellular, and Microbiology, Biology, R (Software), Correlation Analysis, Informatics, Data Visualization Software, Biotechnology, Scientific Visualization, Network Model, Data Analysis Software, Data Synthesis, Life Sciences, Data Analysis, Microbiology, Analysis
Beginner · Specialization · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Mitigation, Research Methodologies, Policy Analysis, Media and Communications, World History, International Relations, Security Strategy, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard Creation, Dashboard, Web Scraping, Data Analysis, Data Presentation, Plot (Graphics), Data Visualization Software, Graphing, Pandas (Python Package), Data Capture, Data Science, Data Wrangling, Jupyter, Data Manipulation, Python Programming, Data Collection
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Trustworthiness, Social Media, Rapport Building, Relationship Building, Social Media Strategy, Job Evaluation, Planning, Professionalism, Strategic Communication, Communication, Habit Formation, Market Opportunities, Leadership, Lifelong Learning, Goal Setting
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Research, Persuasive Communication, Writing and Editing, English Language, Visual Storytelling, Case Studies, Journalism, Editing, Style Guides
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Performance Management, Performance Management, Employee Surveys, Performance Appraisal, Enterprise Risk Management (ERM), Occupational Safety And Health, Labor Relations, Disciplinary Procedures, Performance Review, Labor Compliance, Labor Law, People Development, Human Resource Policies, Occupational Safety and Health Administration (OSHA), Occupational Health, Accident Prevention, Human Resource Management, Environment Health And Safety, Safety Training, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Operating Systems, Cybersecurity, Computer Architecture, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Microsoft 365, Security Management, Security Controls, Network Planning And Design, Cloud Security, Data Security, Microsoft Intune (Mobile Device Management Software), Enterprise Application Management, Network Administration, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Identity and Access Management, Data Loss Prevention, Network Troubleshooting, Azure Active Directory, Governance, Administration, IT Security Architecture, Regulatory Compliance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Collaborative Software, Collaboration, Team Building, Team Collaboration, AI Integrations, Teamwork, Sprint Planning, Key Performance Indicators (KPIs), Delegation Skills, Agile Methodology, Milestones (Project Management), Cross-Functional Collaboration, Prompt Engineering, Stakeholder Communications, AI Enablement, Software Documentation, Issue Tracking, Restful API, Bash (Scripting Language)
Intermediate · Specialization · 3 - 6 Months