IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Interactive Data Visualization, Data Modeling, Azure Synapse Analytics, Microsoft Azure, Business Reporting, Database Design, Data Lakes, Business Intelligence, Enterprise Architecture, Enterprise Security, Data Governance, Data Management, Performance Analysis, Solution Architecture, Governance, Analytics, Automation, Regulation and Legal Compliance
Intermediate · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Backlogs, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Methodology, Team Building, Project Management, Team Management, Project Management Life Cycle, Cross-Functional Collaboration, Case Studies, Prioritization, Continuous Improvement Process, Product Development, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Compliance Reporting, Financial Statements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Programmable Logic Controllers, Animations, Human Machine Interfaces, Control Systems, Visualization (Computer Graphics), Control Panels, Test Tools, Interactive Design, Electrical Wiring, Automation Engineering, Simulations, User Interface (UI) Design, User Feedback, System Configuration
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Ethics, Responsible AI, Compliance Auditing, Ethical Standards And Conduct, Compliance Management, Auditing, Technical Documentation, Case Studies, Project Documentation, Model Deployment, Model Evaluation, Business Ethics, MLOps (Machine Learning Operations), Accountability, Mitigation, Data Quality
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Surveys, Market Research, Customer Insights, Marketing, Marketing Analytics, User Research, Research Methodologies, Market Analysis, Google Analytics, Data Collection, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Active Listening, Non-Verbal Communication, Constructive Feedback, Communication Strategies, Communication, Interpersonal Communications, Business Communication, Team Leadership, Organizational Leadership, Cultural Sensitivity, Stakeholder Communications, Leadership and Management, Leadership, Business Leadership, Leadership Development, Empathy, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Detection, Cyber Security Strategy, Cyber Threat Intelligence, Cybersecurity, Interactive Data Visualization, Geospatial Information and Technology, Web Scraping, Digital Forensics, IT Automation, Data Security, Security Awareness, Personally Identifiable Information, Network Security, Scripting, Network Analysis, Open Source Technology, Data Analysis Software, Information Privacy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Growth Mindedness, Organizational Development, Willingness To Learn, AI Enablement, Lifelong Learning, Personal Development, Self-Awareness, Leadership Development, Mindfulness
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Goal Setting, Visionary, Motivational Skills, Smart Goals, Verbal Communication Skills, Employee Engagement, Constructive Feedback, Communication, Leadership, Cultural Diversity, Leadership Development, Team Building, People Development, Influencing, Non-Verbal Communication, Compensation Strategy, Industrial and Organizational Psychology
Beginner · Course · 1 - 3 Months

The University of Notre Dame
Skills you'll gain: Communication Systems, Digital Communications, Telecommunications, Wireless Networks, Digital Signal Processing, Electronics Engineering, General Networking, Electronics, System Requirements, Network Architecture, Technical Communication, Reliability
Beginner · Course · 1 - 3 Months