IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Land Management, Building Design, Sustainable Design, Sustainable Technologies, Economic Development, Construction, Environmental Issue, Climate Change Mitigation, Environmental Policy, Policy Development, Health Equity, Policy Analysis, Case Studies
★ 4.7 (235) · Intermediate · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Mathematical Modeling, Mathematical Software, Applied Mathematics, Mechanics, Simulation and Simulation Software, Engineering, Virtual Environment, Torque (Physics), Numerical Analysis
★ 4.9 (298) · Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Blockchain, Payment Systems, Cyber Risk, FinTech, Operational Risk, Scalability, Regulatory Compliance, Risk Management, Financial Regulation, Legal Risk, Financial Regulations, Risk Analysis, Application Security, Vulnerability Assessments, Exploitation techniques, Financial Industry Regulatory Authorities, Regulatory Requirements, Asset Protection, Governance, Key Management
★ 4.9 (353) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Risking, Marketing Analytics, Data Presentation, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics
★ 4.6 (204) · Intermediate · Specialization · 3 - 6 Months

Commonwealth Education Trust
Skills you'll gain: Constructive Feedback, Pedagogy, Teaching, Education and Training, Curriculum Planning, Student-Centred Learning, Student Engagement, Instructional and Curriculum Design, Quality Assessment, Peer Review, Statistical Reporting, Performance Reporting, Reliability, Cultural Diversity
★ 4.9 (1.1K) · Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cyber Threat Intelligence, Security Management, Internet Of Things, Incident Response, Risk Management, Computer Security Incident Management, Cyber Security Policies, IT Management, Cyber Security Strategy, Cyber Governance, Risk Management Framework, Human Factors (Security), Business Risk Management, Cybersecurity, Incident Management, Threat Management, Security Awareness, Mobile Security, Cyber Attacks, Information Systems Security
★ 4.5 (2.7K) · Beginner · Specialization · 3 - 6 Months

Yale University
Skills you'll gain: Stress Management, Mindfulness, Time Management, Productivity, Parent Communication, Personal Care, Prioritization, Emotional Intelligence, Resilience, Personal Development, Family Support, Meditation & Breathwork, Child Development, Growth Mindedness, Cognitive Behavioral Therapy, Mental Health, Self-Awareness
★ 5 (108) · Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: UI/UX Research, User Research, Design Research, User Experience, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Ideation, User Interface (UI), Qualitative Research, User Interface (UI) Design, Surveys, Data Collection, Persona Development, Data Analysis, Interviewing Skills, People Analytics
★ 4.6 (472) · Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Event Management, Blogs, Web Presence, Content Management, Photo Editing, Editing, Writing and Editing, Web Design, Digital Publishing, Web Design and Development, No-Code Development, User Accounts, Brand Management, Drive Engagement, Digital Marketing, Public Relations
★ 4.6 (1.3K) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Power, Control Systems, Electric Power Systems, Low Voltage, High Voltage, Electrical Equipment, Electrical Wiring, Electrical Safety, Three-Phase, Plant Operations and Management, Building Services Engineering, HVAC, Basic Electrical Systems, Energy and Utilities, Mechanical Design, Schematic Diagrams, Construction, Civil Engineering
★ 4.6 (240) · Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Productivity Software, Microsoft Office, Workflow Management, AI powered creativity, Collaborative Software, Data Management, AI Enablement, Strategic Communication, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Presentations, Generative AI, Data Security
★ 4.6 (849) · Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Climate Change Programs, Sustainable Business, Waste Minimization, Corporate Sustainability, Business Ethics, Climate Change Adaptation, Environmental Laws, Insurance, Environmental Policy, Natural Resource Management, Product Lifecycle Management, Climate Change Mitigation, Environmental Regulations, Business Risk Management, Mitigation, Insurance Policies, Governance, Sustainability Reporting
★ 4.8 (461) · Mixed · Course · 1 - 4 Weeks