Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Adobe Premiere, Video Production, Videography, Post-Production, Photo/Video Production and Technology, Video Editing, Storyboarding, Storytelling, Cinematography, Media Production, Visual Storytelling, Oral Expression, Editing, Data Import/Export, Writing, Graphic and Visual Design, Graphic and Visual Design Software, Scripting, Design Elements And Principles, Timelines
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Azure Active Directory, Data Security, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), Cloud Security, Active Directory, Threat Modeling, Security Strategy, Authentications, Data Storage, Application Security, Database Architecture and Administration, IT Security Architecture, Virtual Machines, Microsoft SQL Servers, Infrastructure Security, Kubernetes, Continuous Monitoring, Web Applications
Intermediate · Professional Certificate · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Unity Engine, Video Game Development, Animation and Game Design, UI Components, User Interface (UI), Game Design, Animations, User Interface (UI) Design, Interaction Design, Prototyping, C# (Programming Language), Scripting, Application Deployment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Help Desk Support, Cybersecurity, Cloud Infrastructure, Cyber Attacks, Information Technology Operations, Hardware Troubleshooting, Data Storage, General Networking, Database Software, Operating Systems, Package and Software Management, Computer Security Awareness Training, Peripheral Devices, Project Management
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Product Planning, Innovation, Persona Development, Product Management, Team Management, Conceptual Design, Prototyping, Team Performance Management, Market Research, Sustainable Business, Design and Product, Project Portfolio Management, Agile Product Development, Marketing, Product Marketing
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Serverless Computing, Security Strategy, Network Security, Firewall, Cloud Applications, Cloud Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Services, System Monitoring, Cloud Security, Cloud Deployment, Application Security, Internet Of Things, Software Development Tools, Artificial Intelligence, Key Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Technical Support and Services, Technical Support, General Networking, End User Training and Support, System Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Network Infrastructure, Information Technology, Hardware Architecture, Configuration Management
Advanced · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Problem Solving, Education Software and Technology, Instructional Strategies, Digital pedagogy, Instructional Design, digital literacy, Educational Materials, Emerging Technologies, Innovation, Learning Strategies, Creative Problem-Solving, Open Mindset, Critical Thinking
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Prompt Engineering, Application Deployment, Google Cloud Platform, Cloud Infrastructure, Cloud Deployment, Cloud-Native Computing, Kubernetes, Generative AI, Cloud Applications, Cloud Development, Virtual Machines, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Services, Containerization, API Gateway, Cloud Computing, Cloud API, Cloud Storage, Debugging
Intermediate · Specialization · 3 - 6 Months

Palo Alto Networks
Skills you'll gain: Zero Trust Network Access, Network Security, Endpoint Security, Network Administration, General Networking, TCP/IP, Cybersecurity, Network Infrastructure, Firewall, Security Controls, Cryptography, OSI Models, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Encryption, Authentications, Network Routing, Software As A Service
Intermediate · Course · 1 - 3 Months

The University of Chicago
Skills you'll gain: Software-Defined Networking, Virtual Networking, Software-Defined Data Center (SDDC), Computer Networking, Virtualization, Network Architecture, Network Administration, Network Switches, Network Routing, Network Security, Network Protocols, Hardware Architecture, Application Programming Interface (API), Verification And Validation
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Epidemiology, Public Health, Public Health and Disease Prevention, Health Policy, Health Informatics, Biostatistics, Infectious Diseases, Health Information Management, Program Evaluation, Descriptive Analytics, Statistical Methods
Beginner · Course · 1 - 4 Weeks