IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Software Development Life Cycle, Linux Commands, Software Architecture, Bash (Scripting Language), Restful API, Shell Script, Git (Version Control System), GitHub, Full-Stack Web Development, Software Design, Flask (Web Framework), Version Control, File Management, Unix Shell, Web Development, Linux, Application Deployment, Python Programming, NumPy, Data Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Generative Model Architectures, IBM Cloud, AI Workflows, LLM Application, Workflow Management, AI literacy, No-Code Development, Machine Learning Software, Natural Language Processing, Business Workflow Analysis, Artificial Intelligence, Self Service Technologies, Machine Learning, Deep Learning, Data Science
Beginner · Specialization · 3 - 6 Months

IBM
Skills you'll gain: Data Storytelling, Dashboard Creation, Data Presentation, Data Wrangling, Generative AI, Plotly, Data Visualization Software, Web Scraping, Data Visualization, Exploratory Data Analysis, SQL, Plot (Graphics), Dashboard, Interactive Data Visualization, Data Analysis, Professional Networking, IBM Cognos Analytics, Excel Formulas, Python Programming, Microsoft Excel
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: NoSQL, Extract, Transform, Load, Database Administration, Apache Spark, Data Warehousing, Web Scraping, Data Pipelines, Apache Hadoop, Database Architecture and Administration, Database Design, Database Management, Linux Commands, SQL, IBM Cognos Analytics, Data Store, Generative AI, Professional Networking, Python Programming, Data Analysis, Data Science
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Database Design, Data Pipelines, Query Languages, Extract, Transform, Load, Responsible AI, AI literacy, Data Warehousing, Data Ethics, Data Infrastructure, Data Architecture, Data Mining, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Data Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Word, Microsoft Excel, Spreadsheet Software, No-Code Development, Power Platform Architecture & Technical Design, Data Visualization, Collaborative Software, Microsoft Office, Data Integration, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Word, Microsoft 365, Microsoft Excel, Spreadsheet Software, Presentations, Collaborative Software, Microsoft Office, Excel Formulas, Productivity Software, Microsoft Windows, Editing, Document Management, Technical Documentation, Writing, Data Import/Export, Computer Literacy, Data Management, Peer Review
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Developing Training Materials, Training Programs, User Feedback, Employee Training, Drive Engagement, End User Training and Support, Training and Development, Driving engagement, Meeting Facilitation, Knowledge Transfer, Employee Onboarding, Product Demonstration, Technical Documentation, Technical Support, Document Management, Document Control, Continuous Improvement Process, Software Development Life Cycle
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Stress First Aid, Rapport Building, Psychosocial Assessments, Emergency Response, Trauma Care, First Aid, Mental and Behavioral Health, Interpersonal Communications, Personal Care, Mitigation, Mental Health, Caregiving, Stress Management, Patient Referral, Empathy & Emotional Intelligence
Mixed · Course · 1 - 3 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Prompt Engineering Tools, Containerization, Firewall, Virtual Networking, Network Architecture, Network Planning And Design, Infrastructure As A Service (IaaS), Prompt Patterns, Network Routing, Virtual Private Networks (VPN), Dashboard Creation
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Generative Model Architectures, OpenAI, Data Storytelling, Analytics, Prompt Engineering Tools, AI literacy, Dashboard Creation, Data Analysis, Interactive Data Visualization, Data Ethics, Responsible AI, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Augmented and Virtual Reality (AR/VR), Data Processing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: User Story, Cloud Computing Architecture, Agile Software Development, Cloud Services, Scrum (Software Development), Cloud Deployment, Agile Methodology, Kanban Principles, DevOps, Backlogs, Cloud Security, Cloud Technologies, Cloud Infrastructure, Sprint Retrospectives, Cloud Platforms, Cloud Computing, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD
Beginner · Specialization · 3 - 6 Months