IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Generative Model Architectures, IBM Cloud, AI Workflows, LLM Application, Workflow Management, AI literacy, No-Code Development, Machine Learning Software, Natural Language Processing, Business Workflow Analysis, Artificial Intelligence, Self Service Technologies, Machine Learning, Deep Learning, Data Science
★ 4.7 (36K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Generative Model Architectures, Product Development, Innovation, ChatGPT, Product Roadmaps, Product Planning, Responsible AI, Commercialization, Generative Adversarial Networks (GANs), Artificial Intelligence, Product Strategy, Project Management Life Cycle, Product Design
★ 4.7 (36K) · Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Applied Machine Learning, Artificial Intelligence, AI literacy, Machine Learning, Data Science, AI Integrations, Deep Learning, Artificial Neural Networks
★ 4.8 (52K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Literacy, AI Enablement, Data Mining, AI Product Strategy, Generative AI, Generative Model Architectures, Decision Intelligence, Data Processing, Big Data, LLM Application, Information Architecture, AI literacy, Strategic Decision-Making, AI Integrations, Enterprise Architecture, Cloud Computing, Data Science, Data Architecture, Leadership
★ 4.7 (100K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: User Story, Cloud Computing Architecture, Agile Software Development, Cloud Services, Scrum (Software Development), Cloud Deployment, Agile Methodology, Kanban Principles, DevOps, Backlogs, Cloud Security, Cloud Technologies, Cloud Infrastructure, Sprint Retrospectives, Cloud Platforms, Cloud Computing, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD
★ 4.7 (14K) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Developing Training Materials, Training Programs, User Feedback, Employee Training, Drive Engagement, End User Training and Support, Training and Development, Driving engagement, Meeting Facilitation, Knowledge Transfer, Employee Onboarding, Product Demonstration, Technical Documentation, Technical Support, Document Management, Document Control, Continuous Improvement Process, Software Development Life Cycle
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Database Design, Data Pipelines, Query Languages, Extract, Transform, Load, Responsible AI, AI literacy, Data Warehousing, Data Ethics, Data Infrastructure, Data Architecture, Data Mining, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Data Analysis
★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Prompt Engineering Tools, Containerization, Firewall, Virtual Networking, Network Architecture, Network Planning And Design, Infrastructure As A Service (IaaS), Prompt Patterns, Network Routing, Virtual Private Networks (VPN), Dashboard Creation
★ 4.7 (50K) · Intermediate · Professional Certificate · 3 - 6 Months

Peking University
Skills you'll gain: Language Learning, Vocabulary, Oral Expression, Oral Comprehension, Virtual Reality, Grammar, Communication
★ 4.8 (20K) · Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Stress First Aid, Rapport Building, Psychosocial Assessments, Emergency Response, Trauma Care, First Aid, Mental and Behavioral Health, Interpersonal Communications, Personal Care, Mitigation, Mental Health, Caregiving, Stress Management, Patient Referral, Empathy & Emotional Intelligence
★ 4.8 (20K) · Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, AI powered creativity, Multimodal Prompts, LLM Application, AI literacy, Anthropic Claude, Creative Problem-Solving, AI Enablement, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Creativity, Education Software and Technology
★ 4.8 (8.6K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, AI Enablement, AI Integrations, Business Analytics, AI literacy, Data Storytelling, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Augmented and Virtual Reality (AR/VR)
★ 4.7 (12K) · Beginner · Specialization · 1 - 3 Months