Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Minnesota
Skills you'll gain: Business Systems Analysis, Systems Analysis, Requirements Analysis, Business Requirements, Business Analysis, Business Systems, Business Analysis Tools, Process Flow Diagrams, User Requirements Documents, Data Modeling, Data Flow Diagrams (DFDs), Business Process Modeling, Diagram Design, Process Modeling, Feasibility Studies, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, CI/CD, Google Cloud Platform, Continuous Integration, Continuous Deployment, Continuous Delivery, Cloud Services, Application Performance Management, Cloud Storage, Cloud Security, Role-Based Access Control (RBAC), Identity and Access Management, Data Storage, Authorization (Computing), Database Systems, Authentications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Technical Support and Services, Technical Support, General Networking, End User Training and Support, System Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Network Infrastructure, Information Technology, Hardware Architecture, Configuration Management
Advanced · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Dashboard Creation, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Extract, Transform, Load, Consolidation, Data Visualization Software, Data Presentation, Data Modeling, Business Intelligence, Competitive Analysis, Data Wrangling, Data Manipulation
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Digital pedagogy, Collaborative Software, Education Software and Technology, digital literacy, Emerging Technologies, Innovation, Digital Communications
Mixed · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Management, Supply Chain, Supply Chain Systems, Business Technologies, Cash Flows, Logistics, Business Metrics, Logistics Management, Financial Statement Analysis, Working Capital, Financial Analysis, Financial Statements, Emerging Technologies, Information Systems
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Prompt Engineering, Data Ethics, ChatGPT, Responsible AI, AI Personalization, Generative AI Agents, Generative AI, Education Software and Technology, OpenAI, Digital pedagogy, AI Integrations, Teaching
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Memory Management, Debugging, C++ (Programming Language), C and C++, Software Documentation, Code Reusability, Development Testing, Vibe coding, Programming Principles, API Design, Program Development, Pseudocode, Software Architecture, Software Design, Functional Design, Performance Tuning, Application Design, Technical Documentation, Generative AI
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Non-Verbal Communication, Verbal Communication Skills, Patient Communication, Storytelling, Public Speaking, Communication, Advocacy, Health Education, Communication Strategies, Interpersonal Communications, Concision, Community Health, Health Policy, Persuasive Communication, Goal Setting
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Swift Programming, Objective-C (Programming Language), iOS Development, Core Data (Software), Apple iOS, Video Game Development, Game Design, User Interface (UI), Model View Controller, JSON, User Interface (UI) Design, UI Components, Mobile Development, User Interface and User Experience (UI/UX) Design, OAuth, Memory Management, Responsive Web Design, Prototyping, Animation and Game Design, Human Computer Interaction
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Kubernetes, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Cloud Development, Generative AI, Containerization, Virtual Machines, Cloud Platforms, Infrastructure As A Service (IaaS), Capacity Management, Cloud Storage, Application Deployment, Cloud-Native Computing, Cloud Services, CI/CD, Cloud Deployment, Cloud Computing, Virtual Networking, Continuous Deployment
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Business Process Modeling, Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, AI Product Strategy, AI Enablement, Product Management, Market Opportunities, ChatGPT, Business Strategy, Customer Insights, Product Development, Innovation, Product Requirements, AI Personalization, Product Knowledge
Intermediate · Specialization · 1 - 4 Weeks