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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Analysis for Business Systems

    Skills you'll gain: Business Systems Analysis, Systems Analysis, Requirements Analysis, Business Requirements, Business Analysis, Business Systems, Business Analysis Tools, Process Flow Diagrams, User Requirements Documents, Data Modeling, Data Flow Diagrams (DFDs), Business Process Modeling, Diagram Design, Process Modeling, Feasibility Studies, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    581 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Kubernetes Engine: Production

    Skills you'll gain: Kubernetes, CI/CD, Google Cloud Platform, Continuous Integration, Continuous Deployment, Continuous Delivery, Cloud Services, Application Performance Management, Cloud Storage, Cloud Security, Role-Based Access Control (RBAC), Identity and Access Management, Data Storage, Authorization (Computing), Database Systems, Authentications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    954 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Core 1: Hardware and Network Troubleshooting

    Skills you'll gain: Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Technical Support and Services, Technical Support, General Networking, End User Training and Support, System Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Network Infrastructure, Information Technology, Hardware Architecture, Configuration Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    208 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Data Skills for Excel Professionals

    Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Dashboard Creation, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Extract, Transform, Load, Consolidation, Data Visualization Software, Data Presentation, Data Modeling, Business Intelligence, Competitive Analysis, Data Wrangling, Data Manipulation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    202 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age

    Skills you'll gain: Differentiated Instruction, Digital pedagogy, Collaborative Software, Education Software and Technology, digital literacy, Emerging Technologies, Innovation, Digital Communications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.6K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Supply Chain Excellence

    Skills you'll gain: Supply Chain Management, Supply Chain, Supply Chain Systems, Business Technologies, Cash Flows, Logistics, Business Metrics, Logistics Management, Financial Statement Analysis, Working Capital, Financial Analysis, Financial Statements, Emerging Technologies, Information Systems

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    497 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    AI in Education: Leveraging ChatGPT for Teaching

    Skills you'll gain: Prompt Engineering, Data Ethics, ChatGPT, Responsible AI, AI Personalization, Generative AI Agents, Generative AI, Education Software and Technology, OpenAI, Digital pedagogy, AI Integrations, Teaching

    4.8
    Rating, 4.8 out of 5 stars
    ·
    303 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Introduction to C++ Programming

    Skills you'll gain: File I/O, Memory Management, Debugging, C++ (Programming Language), C and C++, Software Documentation, Code Reusability, Development Testing, Vibe coding, Programming Principles, API Design, Program Development, Pseudocode, Software Architecture, Software Design, Functional Design, Performance Tuning, Application Design, Technical Documentation, Generative AI

    4.5
    Rating, 4.5 out of 5 stars
    ·
    31 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Foundational Skills for Communicating About Health

    Skills you'll gain: Non-Verbal Communication, Verbal Communication Skills, Patient Communication, Storytelling, Public Speaking, Communication, Advocacy, Health Education, Communication Strategies, Interpersonal Communications, Concision, Community Health, Health Policy, Persuasive Communication, Goal Setting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    131 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    iOS Development for Creative Entrepreneurs

    Skills you'll gain: Swift Programming, Objective-C (Programming Language), iOS Development, Core Data (Software), Apple iOS, Video Game Development, Game Design, User Interface (UI), Model View Controller, JSON, User Interface (UI) Design, UI Components, Mobile Development, User Interface and User Experience (UI/UX) Design, OAuth, Memory Management, Responsive Web Design, Prototyping, Animation and Game Design, Human Computer Interaction

    4.5
    Rating, 4.5 out of 5 stars
    ·
    710 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Kubernetes Engine 日本語版

    Skills you'll gain: Kubernetes, Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Cloud Development, Generative AI, Containerization, Virtual Machines, Cloud Platforms, Infrastructure As A Service (IaaS), Capacity Management, Cloud Storage, Application Deployment, Cloud-Native Computing, Cloud Services, CI/CD, Cloud Deployment, Cloud Computing, Virtual Networking, Continuous Deployment

    4.5
    Rating, 4.5 out of 5 stars
    ·
    718 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    AI Innovation & Entrepreneurship

    Skills you'll gain: Business Process Modeling, Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, AI Product Strategy, AI Enablement, Product Management, Market Opportunities, ChatGPT, Business Strategy, Customer Insights, Product Development, Innovation, Product Requirements, AI Personalization, Product Knowledge

    4.5
    Rating, 4.5 out of 5 stars
    ·
    35 reviews

    Intermediate · Specialization · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Analysis for Business Systems: University of Minnesota
  • Architecting with Google Kubernetes Engine: Production: Google Cloud
  • Core 1: Hardware and Network Troubleshooting: IBM
  • Data Skills for Excel Professionals: Corporate Finance Institute
  • e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age: University of Illinois Urbana-Champaign
  • Supply Chain Excellence: Rutgers the State University of New Jersey
  • AI in Education: Leveraging ChatGPT for Teaching: University of Pennsylvania
  • Microsoft Introduction to C++ Programming: Microsoft
  • Foundational Skills for Communicating About Health: University of Michigan
  • iOS Development for Creative Entrepreneurs: University of California, Irvine

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