IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Validation, Google Sheets, Spreadsheet Software, Data Analysis, Data Synthesis, Data Manipulation, Analytical Skills, Consolidation, Excel Formulas, Query Languages, Pivot Tables And Charts, Data Quality, SQL, Data Integration, Data Transformation, Database Management, User Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Prompt Engineering Tools, Containerization, Firewall, Virtual Networking, Network Architecture, Network Planning And Design, Infrastructure As A Service (IaaS), Prompt Patterns, Network Routing, Virtual Private Networks (VPN), Dashboard Creation
Intermediate · Professional Certificate · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Graphic and Visual Design, Typography, Graphic Design, Graphic and Visual Design Software, Visual Design, Design, Color Theory, Design Elements And Principles, Ideation, Creative Design, Logo Design, Visual Storytelling, Design Software, Conceptual Design, Design Reviews, Style Guides, Layout Design, Digital Design, Adobe Photoshop, Art History
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Generative AI, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Model Training, Machine Learning, Innovation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: JSON, Javascript, JavaScript Frameworks, Software Testing, Unit Testing, Scripting, Frontend Performance, Event-Driven Programming, Hypertext Markup Language (HTML), Scripting Languages, Data Validation, Data Structures, Network Protocols, Verification And Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Database Design, Data Pipelines, Query Languages, Extract, Transform, Load, Responsible AI, AI literacy, Data Warehousing, Data Ethics, Data Infrastructure, Data Architecture, Data Mining, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Data Analysis
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Collaboration, Collaborative Software, Sprint Retrospectives, Team Building, Training Programs, Developing Training Materials, Agile Methodology, Sprint Planning, Workflow Management, Training and Development, Stakeholder Communications, User Feedback, Employee Training, Communication Planning, Stakeholder Management, Stakeholder Engagement, Discussion Facilitation, Problem Management, Communication Strategies, Technical Support
Intermediate · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Word, Microsoft 365, Microsoft Excel, Spreadsheet Software, Presentations, Collaborative Software, Microsoft Office, Excel Formulas, Productivity Software, Microsoft Windows, Editing, Document Management, Technical Documentation, Writing, Data Import/Export, Computer Literacy, Data Management, Peer Review
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, AI literacy, Data Ethics, AI Enablement, LLM Application, AI Product Strategy, Artificial Intelligence, Retrieval-Augmented Generation, Business Process Automation, Automation, Cloud Applications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Word, Microsoft Excel, Spreadsheet Software, No-Code Development, Power Platform Architecture & Technical Design, Data Visualization, Collaborative Software, Microsoft Office, Data Integration, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Generative Model Architectures, OpenAI, Data Storytelling, Analytics, Prompt Engineering Tools, AI literacy, Dashboard Creation, Data Analysis, Interactive Data Visualization, Data Ethics, Responsible AI, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Augmented and Virtual Reality (AR/VR), Data Processing
Intermediate · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Generative AI Agents, Legal Technology, Generative AI, LLM Application, AI literacy, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI powered creativity, Artificial Intelligence, Expense Reports, Large Language Modeling, Data Ethics, Responsible AI
Beginner · Specialization · 1 - 3 Months