IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: User Experience, User Experience Design, User Story, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, User Centered Design, Interactive Design, Ideation, Conceptual Design, Interaction Design, Persona (User Experience), User Interface (UI), Design, Usability Testing, Storyboarding, Mockups, Scenario Testing
★ 4.7 (303) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, AI Enablement, Data Ethics, Large Language Modeling, Business Strategy, Law, Regulation, and Compliance, Regulation and Legal Compliance, Regulatory Compliance, Legal Risk, Compliance Management, Organizational Strategy, Organizational Change, Customer experience improvement, Internal Communications, Business Transformation, Stakeholder Communications, Communication
★ 4.8 (254) · Beginner · Specialization · 1 - 3 Months

Institute for the Future
Skills you'll gain: Visionary, Proactivity, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Social Impact, Creative Thinking, Innovation, Culture, Persuasive Communication, Creativity, Goal Setting, Leadership, Storytelling
★ 4.8 (289) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Decision Making, Peer Review, Drive Engagement, Team Performance Management, Recognizing Others, Team Building, Teamwork, Team Management, Independent Thinking, Personal Development, Empathy, Self-Awareness, Solution Delivery, Rapport Building, Growth Mindedness, Supervision, People Management, Leadership Development, Communication
★ 4.6 (87) · Beginner · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Responsible AI, Data Ethics, Business Intelligence, Organizational Leadership, Business Analytics, Generative AI, Culture Transformation, AI Security, Data-Driven Decision-Making, Data Management, Artificial Intelligence, Natural Language Processing, Strategic Decision-Making, Analytics, Business Transformation, Predictive Modeling, Innovation, Organizational Change, Data Science, IT Service Management
★ 4.4 (30) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Investigation, Fraud detection, Specialized Accounting, Auditing, Litigation Support, Accounting, Report Writing, Employee Training, Internal Controls, Risk Analysis, Case Studies
★ 4.8 (21) · Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Journey Mapping, Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Customer Engagement, Market Research, Case Studies, Product Strategy, Innovation, Needs Assessment
★ 4.4 (113) · Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Infrastructure as Code (IaC), Terraform, Google Cloud Platform, Cloud Infrastructure, Cloud Management, Cloud Storage, Command-Line Interface, Code Reusability, Configuration Management, Dependency Analysis
★ 4.7 (59) · Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Ansible, YAML, IT Automation, Network Architecture, Network Administration, General Networking, Automation, System Configuration, Software Documentation, Configuration Management, Python Programming
★ 4.8 (32) · Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Delegation Skills, Lifelong Learning, Leadership, Digital Transformation, Team Leadership, Team Management, Business Transformation, Leadership Development, Business Leadership, Telecommuting, Constructive Feedback, Organizational Leadership, Drive Engagement, Innovation, Professional Development, Leadership and Management, Strategic Leadership, Storytelling, Adaptability, Team Motivation
★ 4.8 (279) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity Planning, Continuous Monitoring, Business Continuity, Security Management, ISO/IEC 27001, Security Controls, Threat Management, Information Systems Security, Risk Management, Law, Regulation, and Compliance, Risk Analysis, Risk Management Framework, Security Strategy, Business Risk Management, Cyber Risk, Regulation and Legal Compliance, Cyber Governance, Threat Modeling, Governance Risk Management and Compliance, NIST 800-53
★ 4.8 (76) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Language Competency, English Language, Vocabulary, Oral Comprehension, Language Learning, Grammar
★ 4.3 (61) · Beginner · Course · 1 - 3 Months