IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Generative AI Agents, Legal Technology, Generative AI, LLM Application, AI literacy, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI powered creativity, Artificial Intelligence, Expense Reports, Large Language Modeling, Data Ethics, Responsible AI
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: JSON, Javascript, JavaScript Frameworks, Software Testing, Unit Testing, Scripting, Frontend Performance, Event-Driven Programming, Hypertext Markup Language (HTML), Scripting Languages, Data Validation, Data Structures, Network Protocols, Verification And Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), User Experience Design, UI Components, Front-End Web Development, User Interface (UI) Design, User Interface (UI), Web Design, React.js, Responsive Web Design, User Centered Design, User Experience, Design Elements And Principles, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Site Reliability Engineering, Kubernetes, Google Cloud Platform, Cloud Infrastructure, Prompt Engineering, Application Deployment, Identity and Access Management, Prompt Engineering Tools, Cloud Deployment, Infrastructure As A Service (IaaS), Prompt Patterns, CI/CD, Containerization, Continuous Delivery, Safety Culture, Dashboard Creation, Culture Transformation, Problem Management, Data Import/Export, Data Access
Beginner · Professional Certificate · 3 - 6 Months
University of California, Irvine
Skills you'll gain: Business Writing, Stakeholder Engagement, Negotiation, Project Planning, Creative Thinking, Project Performance, Business Correspondence, Stakeholder Communications, Concision, Project Management, Communication Planning, Project Risk Management, Planning, Editing, Performance Measurement, Teamwork, Risk Management, Emotional Intelligence, Relationship Building, Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, ChatGPT, Generative Adversarial Networks (GANs), Responsible AI, OpenAI, Data Ethics, AI literacy, Large Language Modeling, Leadership and Management, AI Enablement, Business Leadership, Strategic Leadership, Business Ethics, Hugging Face, Legal Risk, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, ChatGPT, Generative AI, Generative Model Architectures, Commercialization, Product Management, AI Enablement, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, AI literacy, Customer experience improvement, Team Building, Responsible AI, Stakeholder Engagement, Artificial Intelligence, Creativity
Intermediate · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Supervised Learning, Applied Machine Learning, Jupyter, Scikit Learn (Machine Learning Library), Machine Learning, Model Training, NumPy, Machine Learning Algorithms, Predictive Modeling, Classification Algorithms, Feature Engineering, Artificial Intelligence, Model Evaluation, Data Preprocessing, Python Programming, Logistic Regression, Model Optimization, Regression Analysis, Algorithms
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Business Intelligence, Database Design, Decision Support Systems, Business Intelligence Software, Data Warehousing, Relational Databases, Database Development, Data Modeling, MicroStrategy, Database Software, Database Management Systems, Interactive Data Visualization, Database Management, Performance Measurement, SQL, Star Schema, Data Governance, Data Integration, Dashboard Creation, Data Visualization
Advanced · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Convolutional Neural Networks, Computer Vision, Image Analysis, Transfer Learning, Deep Learning, Fine-tuning, Artificial Neural Networks, Tensorflow, Applied Machine Learning, Data Preprocessing, Embeddings, Model Training, Network Architecture
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: HTML and CSS, Ajax, Javascript, Responsive Web Design, Front-End Web Development, Web Design, Web Applications, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Development, Development Environment, Web Development Tools, Web Content Accessibility Guidelines, Semantic Web
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months