IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, Devops Tools, DevSecOps, Code Review, AI Integrations, Amazon Web Services, AI Security, Application Performance Management, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Core Data (Software), JSON, Apple iOS, iOS Development, Data Persistence, Data Store, Mobile Development, Application Programming Interface (API), Data Modeling, UI Components, Network Protocols, User Interface (UI)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft 365, Document Management, Workflow Management, Microsoft Power Platform, Business Process Automation, Productivity Software, Automation
Intermediate · Guided Project · Less Than 2 Hours

University of Geneva
Skills you'll gain: Ethical Standards And Conduct, Liberal Arts, Culture, Social Studies, Social Impact, World History, Art History, European History, Political Sciences
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: ASP.NET, .NET Framework, Model View Controller, Web Applications, Middleware, Debugging, Web Development, Application Deployment, Application Development, Development Environment, Software Testing, Microsoft Development Tools, Software Design Patterns, Cross Platform Development, Software Architecture, Open Source Technology, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Case Studies, Sales, Sales Process, Market Intelligence, Strategic Marketing, Competitive Intelligence, Sales Development, Business Strategies, Business Analysis, Peer Review
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Social Studies, Political Sciences, Social Justice, Culture, Sociology, Social Sciences, Cultural Diversity, Public Policies, Policy Analysis, International Relations, Court Systems, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Analytics, Content Creation, Social Media Marketing, Hospitality Management, Social Media, Hospitality, Social Media Management, Social Media Content, Digital Marketing Campaigns, Guest Relations, Digital Marketing Tools, Hotels and Accommodations, Marketing, Social Media Strategy, Digital Marketing, Storytelling, Instagram, Web Analytics and SEO, Search Engine Optimization, User Feedback
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Decision Tree Learning, Data Ethics, Regression Analysis, Artificial Intelligence, Machine Learning, Applied Machine Learning, Statistical Modeling, Python Programming, Embeddings, Deep Learning, Machine Learning Algorithms, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Regulatory Compliance, Agentic Workflows
Beginner · Course · 1 - 3 Months

Snowflake
Skills you'll gain: Data Engineering, Database Management, Databases, Data Pipelines, Continuous Deployment, Devops Tools, Change Control, DevOps, CI/CD, Command-Line Interface, Version Control, Event Monitoring, Continuous Monitoring, Data Analysis
Advanced · Course · 1 - 4 Weeks