IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Model Training, Machine Learning Algorithms, Transfer Learning, Machine Learning, Applied Machine Learning, Data Ethics, Decision Tree Learning, Model Evaluation, Tensorflow, Responsible AI, Supervised Learning, Deep Learning, Classification Algorithms, Random Forest Algorithm, Model Optimization, Artificial Neural Networks, Logistic Regression, Regression Analysis
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Language Learning, Content Creation, Language Competency, Photo/Video Production and Technology, Writing, Electronic Media, Oral Comprehension, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft 365, Cloud Deployment, Microsoft Windows, Cloud Security, Microsoft Intune (Mobile Device Management Software), Desktop Support, Cloud Computing, Network Troubleshooting, Cloud Management, Application Deployment, Cloud-Based Integration, Performance Tuning, System Monitoring, Technical Support, Enterprise Application Management, Administration, Configuration Management, Resource Management
Intermediate · Course · 1 - 4 Weeks

Total Seminars
Skills you'll gain: Computer Hardware, Desktop Support, Virtual Machines, Network Support, Virtualization, Computer Displays, Cloud Computing, Hardware Troubleshooting, Mobile Security, System Support, Network Troubleshooting, Computer Networking, Technical Support and Services, Virtual Private Networks (VPN), Help Desk Support, Computer Literacy, Computer Systems, Operating Systems, Computer Security, Data Storage Technologies
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, IT Security Architecture, Cloud Management, Linux, IT Infrastructure, Network Security, Application Security, Microsoft Windows, Network Protocols, TCP/IP, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Technical Support and Services, Package and Software Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Service Management, IT Management, Responsible AI, Compliance Auditing, Cyber Risk, Data Ethics, Cyber Governance, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Regulation and Legal Compliance, Compliance Management, Law, Regulation, and Compliance, Cyber Security Assessment, ISO/IEC 27001, Risk Management
Intermediate · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: Networking Hardware, Network Troubleshooting, Network Protocols, Wireless Networks, Network Security, TCP/IP, System Configuration, Local Area Networks, Network Routers, Network Switches, Firewall, Network Monitoring, Virtual Private Networks (VPN), Network Infrastructure, Wide Area Networks, Operating System Administration, Microsoft Windows, Network Analysis, IT Management, IT Service Management
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Dimensionality Reduction, Linear Algebra, Regression Analysis, NumPy, Calculus, Unsupervised Learning, Applied Mathematics, Statistical Methods, Descriptive Statistics, Model Optimization, Mathematical Software, Jupyter, Statistics, Numerical Analysis, Applied Machine Learning, Geometry, Artificial Neural Networks, Data Science, Data Manipulation, Data Transformation
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Advanced Analytics, Business Analytics, Analytics, Predictive Modeling, Customer Data Management, Consumer Behaviour, Data Collection, Model Optimization, Revenue Management, Regression Analysis, Business Marketing, Correlation Analysis
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Database Design, Business Intelligence, Data Warehousing, Decision Support Systems, Database Development, Relational Databases, Data Visualization, Business Intelligence Software, Data Modeling, Performance Measurement, Dashboard, Database Software, Database Management Systems, MicroStrategy, Database Management, SQL, Star Schema, Data Governance, Data Integration, Dashboard Creation
Advanced · Specialization · 3 - 6 Months