• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Mobile Marketing, Optimization Tactics, and Analytics

    Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Planning, Data-Driven Marketing, Marketing Effectiveness, Digital Media Strategy, A/B Testing, Web Analytics, Conversion Funnel Analysis, Content Performance Analysis, Digital Marketing, Customer experience improvement, Test Tools, Performance Metric, Performance Measurement, Marketing Strategies, Marketing, Driving engagement, Web Applications, Sales

    4.5
    Rating, 4.5 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Introduction to Generative AI for Software Development

    Skills you'll gain: Prompt Engineering, Large Language Modeling, Prompt Patterns, LLM Application, Vibe coding, Generative AI, Code Review, Generative Model Architectures, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    650 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Supervised Machine Learning: Regression

    Skills you'll gain: Supervised Learning, Regression Analysis, Applied Machine Learning, Predictive Modeling, Machine Learning Methods, Model Training, Statistical Machine Learning, Machine Learning, Machine Learning Algorithms, Statistical Modeling, Model Evaluation, Data Preprocessing, Feature Engineering, Model Optimization, Statistical Analysis, Statistical Methods, Classification Algorithms, Data Presentation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    838 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Issues in Supply Chain Management

    Skills you'll gain: Food and Beverage, Supply Chain, Sustainability Standards, Supply Chain Management, Supply Chain Systems, Sustainable Development, Environmental Issue, International Relations, Economics, Sustainable Systems, Export Control, Sustainable Business, Market Dynamics, Environmental Regulations, Supply And Demand, Economic Development, Technology Solutions, Regulatory Requirements, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Cloud Computing Foundations

    Skills you'll gain: Technical Communication, Cloud Infrastructure, Cloud Technologies, Cloud Services, Cloud Hosting, CI/CD, Cloud Computing, Azure DevOps Pipelines, Agile Software Development, Cloud Development, DevOps, Technical Documentation, Infrastructure As A Service (IaaS), Cloud Platforms, Continuous Delivery, Infrastructure as Code (IaC), Serverless Computing, Continuous Integration, Agile Project Management, GitHub

    4.8
    Rating, 4.8 out of 5 stars
    ·
    774 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Introducción a CRM con HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer experience improvement, Customer Data Management, Sales Development, Management Reporting, Integrated Marketing Communications, Sales Pipelines, Performance Reporting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    85 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Trustworthy Generative AI

    Skills you'll gain: Prompt Engineering, Prompt Patterns, AI powered creativity, ChatGPT, Ideation, Verification And Validation, Responsible AI, Generative AI, Risking, AI literacy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Создаем дизайны для социальных сетей с помощью Canva

    Skills you'll gain: Canva (Software), Content Creation, Visual Storytelling, Visual Design, Design, Graphic and Visual Design, Design Elements And Principles, Graphic Design

    4.4
    Rating, 4.4 out of 5 stars
    ·
    62 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Cyber Defense Fundamentals: Securing Networks and Systems

    Skills you'll gain: Payment Processing, Payment Card Industry (PCI) Data Security Standards, Payment Systems, Credit/Debit Card Processing, Merchant Services, Cybersecurity, Disaster Recovery, Network Security, Cyber Risk, Security Awareness, Cyber Security Strategy, Information Systems Security, User Accounts, Infrastructure Security, Network Routers, Wireless Networks, System Configuration, Endpoint Security, Computer Security, Computer Security Incident Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Manchester

    Water Supply and Sanitation Policy in Developing Countries Part 1: Understanding Complex Problems

    Skills you'll gain: Water Resources, Sanitation, Water Sustainability, Water Resource Management, Sustainable Development, Economics, Policy, and Social Studies, Climate Change Adaptation, Policy Development, Economic Development, Health Disparities, Public Health, Political Sciences, Economics, Supply And Demand

    4.7
    Rating, 4.7 out of 5 stars
    ·
    352 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering TQM: Apply, Evaluate & Improve Quality Systems

    Skills you'll gain: Quality Management, Continuous Quality Improvement (CQI), Quality Management Systems, Quality Improvement, Continuous Improvement Process, Kaizen Methodology, Supplier Quality Management, Product Quality (QA/QC), Quality Monitoring, Quality Assurance and Control, Quality Assessment, Service Improvement, Quality Assurance, Supplier Management, Drive Engagement, Quality Control, Lean Manufacturing, Customer experience improvement, Employee Engagement, Supplier Relationship Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    36 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    A

    Arizona State University

    AI-Powered Higher Education

    Skills you'll gain: Education Software and Technology, ChatGPT, Student Engagement, AI literacy, Generative AI, AI Enablement, Responsible AI, Data Ethics, Artificial Intelligence, Instructional Design, Prompt Engineering, AI Integrations, Data-Driven Decision-Making, Design Strategies, Ethical Standards And Conduct, Data Collection, Data Analysis, Strategic Planning

    Beginner · Course · 1 - 3 Months

1…392393394…834

In summary, here are 10 of our most popular business process courses

  • Mobile Marketing, Optimization Tactics, and Analytics: University of California, Irvine
  • Introduction to Generative AI for Software Development: DeepLearning.AI
  • Supervised Machine Learning: Regression: IBM
  • Issues in Supply Chain Management: University of Illinois Urbana-Champaign
  • Cloud Computing Foundations: Duke University
  • Introducción a CRM con HubSpot: Coursera
  • Trustworthy Generative AI: Vanderbilt University
  • Создаем дизайны для социальных сетей с помощью Canva: Coursera
  • Cyber Defense Fundamentals: Securing Networks and Systems: Minnesota State University, Mankato
  • Water Supply and Sanitation Policy in Developing Countries Part 1: Understanding Complex Problems: University of Manchester

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok