IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Dartmouth College
Skills you'll gain: Structural Engineering, Structural Analysis, Construction, Civil Engineering, Architecture and Construction, Engineering Analysis, Building Design, Engineering Design Process, Mechanics, Applied Mathematics
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Presentation, Technical Communication, Statistical Reporting, Data Storytelling, Data Science, Data Literacy, Data Analysis, Analysis, Applied Mathematics, Statistics, Computer Science
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Entrepreneurship, Commercialization, Innovation, Presentations, Proposal Development, Market Opportunities, Technology Strategies, Product Development, Solution Design, Customer Insights, Customer Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Statistical Hypothesis Testing, Data-Driven Decision-Making, Descriptive Statistics, Correlation Analysis, Data Literacy, Data Analysis, Plot (Graphics), Probability Distribution, Statistics, Statistical Visualization, Statistical Analysis, Estimation, Data Collection, Data Visualization, Risk Analysis, Statistical Software, Statistical Programming, Statistical Methods, Problem Solving
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Machine Learning, AI literacy, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Risk Analysis, Case Studies, Legal Risk, Risk Mitigation, Law, Regulation, and Compliance, Decision Making, Workforce Management
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Security, Operational Excellence, Cloud Standards, Sustainable Business, Reliability, Solution Architecture, Cloud-Native Computing, Corporate Sustainability, Process Optimization, Operational Efficiency, Cost Containment, Environmental Social And Corporate Governance (ESG), Security Strategy, Site Reliability Engineering, Cost Management, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Power BI, Data Visualization, Dashboard Creation, Interactive Data Visualization, Analytics, Data Analysis, Data Modeling, Data Visualization Software, Advanced Analytics, Data Analysis Expressions (DAX), Statistical Analysis, Star Schema, Data Cleansing, Data Transformation, Data Import/Export, Data Security, Security Controls
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Query Languages, Data Access, Database Software, Database Design, Relational Databases, Problem Solving
Beginner · Guided Project · Less Than 2 Hours

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Innovation, Organizational Structure, Competitive Analysis, Business Strategy, Organizational Strategy, Research, Strategic Thinking, Organizational Development, Business Research, Strategic Decision-Making, Analysis
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Model Context Protocol, Generative AI Agents, Agentic Workflows, AI Enablement, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Initiative and Leadership, Tool Calling, Anthropic Claude, ChatGPT, Automation, Responsible AI, Marketing Automation, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, IT Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Organizational Change, Business Transformation, Stakeholder Communications, Culture Transformation, Communication, Employee Training, Workforce Development, Stakeholder Engagement, AI Integrations, Employee Engagement, Change Management, Customer Engagement
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Strategic Communication, Communication Planning, Target Audience, Campaign Planning, Corporate Communications, Stakeholder Communications, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Brand Strategy, Communication Strategies, Integrated Marketing Communications, Target Market, Media Planning, Promotional Strategies, Branding, Earned Media, Brand Management, Business Strategy
Beginner · Course · 1 - 4 Weeks