IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, Calendar Management, Organizational Skills, ChatGPT, Data Integration, Generative AI, Prompt Engineering, Document Management, Automation, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Indian Institute of Science
Skills you'll gain: Electronics Engineering, Semiconductors, Electronics, Electronic Hardware, Biomedical Technology, Hardware Design, Embedded Software, Materials science, Chemical and Biomedical Engineering, Mechanical Design, Manufacturing Processes, Communication Systems, Laboratory Equipment, Engineering Design Process, Laboratory Testing, Analytical Testing
Beginner · Course · 1 - 3 Months

Tata Institute of Social Sciences
Skills you'll gain: Public Policies, Policy Development, Policty Analysis, Research, and Development, Governance, Policy Analysis, Social and Human Services, Economics, Policy, and Social Studies, Program Implementation, Social Justice, Public Administration, Community Development, Diversity and Inclusion, Advocacy, Program Evaluation, Empowerment, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Personally Identifiable Information, Data Integrity, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Lightweight Directory Access Protocols, Active Directory, Gmail, User Accounts, Collaborative Software, Automation, Identity and Access Management, Configuration Management, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Information Systems Security Assessment Framework (ISSAF), Information Systems Security, Zero Trust Network Access, Risk Management Framework, Application Security, Security Requirements Analysis, Computer Security, Threat Modeling, Cybersecurity, Security Management, Vulnerability Assessments, Network Security, Security Strategy, Security Controls, Data Security, Cyber Security Assessment, Cyber Risk, Enterprise Architecture, Data Integrity
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Linux, Linux Administration, Linux Commands, File Management, User Accounts, OS Process Management, Unix Shell, Command-Line Interface, General Networking, Shell Script, Operating Systems, Scripting, System Monitoring
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, AWS SageMaker, AWS CloudFormation, Data Quality, Docker (Software), Data Pipelines, AWS Identity and Access Management (IAM), Data Security, Database Systems, Databases, Cloud-Native Computing, Version Control, Apache Spark, Cloud Engineering, Apache Airflow, Data Modeling, Cloud Security, Data Storage, Cloud Storage, Data Processing
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Organizational Leadership, Sustainable Design, Corporate Sustainability, Business Transformation, Performance Measurement, Waste Minimization, Business Modeling, Innovation, Product Lifecycle Management, Resource Management, Key Performance Indicators (KPIs), Packaging and Labeling, Environmental Issue, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks