Quality management courses can help you learn process improvement, quality assurance techniques, and statistical analysis. You can build skills in root cause analysis, performance measurement, and implementing quality control systems. Many courses introduce tools like Six Sigma methodologies, Lean principles, and quality management software, showing how these skills can enhance operational efficiency and customer satisfaction.

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Google Workspace, Google Sheets, Stakeholder Communications, Communication Planning, Scripting, Gmail, Stakeholder Management, Project Schedules, Project Management, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Dashboard Creation, Data Warehousing, Data Presentation, Relational Databases, Database Development, Data Access, Database Management, SQL, Query Languages, Data Management, Data Analysis, Data Analysis Software, Cloud Computing, Benchmarking, Market Share
Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Train The Trainer, Training Programs, Management Training And Development, Employee Training, Training and Development, Accountability Frameworks, Workforce Development, Developing Training Materials, Employee Performance Management, Performance Management, People Development, Gap Analysis, Accountability, Coaching, Meeting Facilitation, Key Performance Indicators (KPIs), Planning, Goal Setting
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Search Engine Optimization, Content Management, Web Content, Web Design, Web Presence, Information Architecture, Web Design and Development, Goal Setting, Digital Publishing, Account Management, Photo Editing
Beginner · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Derivatives, Mortgage Loans, Securities (Finance), Credit Risk, Futures Exchange, Financial Modeling, Risk Modeling, Financial Market, Mathematical Modeling, Loans, Applied Mathematics, Excel Formulas, Microsoft Excel, Model Evaluation, Cash Flows
Intermediate · Course · 1 - 3 Months

Fundação Lemann
Skills you'll gain: Programming Principles, Digital pedagogy, Education Software and Technology, Computer Programming, Learning Management Systems, Computational Logic, Computational Thinking, Algorithms
Mixed · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Operations Research, Supply Chain Planning, Supply Chain, Transportation, Supply Chain, and Logistics, Workforce Management, Resource Planning, Business Analytics, Applied Mathematics, Mathematical Modeling, Manufacturing Operations, Operations Management, Workforce Planning, Financial Modeling, Inventory Control, Business Analysis, Microsoft Excel, Production Process, Resource Allocation, Analytics, Cash Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Informatics, Decision Intelligence, Decision Support Systems, Solution Design, Health Technology, Health Care, Clinical Data Management, Health Information Management, Usability Testing, Requirements Elicitation, Electronic Medical Record, User Centered Design
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, Google Cloud Platform, Site Reliability Engineering, Cloud Security, Data Integrity, Performance Tuning, Data Security, CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Cloud Storage, Pandas (Python Package), Unit Testing, Containerization, File I/O
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Substance Abuse, Pain Management, Medical Prescription, Medication Dispensation, Managed Care, Patient Education And Counseling, Pharmacology, Pharmacy, Pharmaceuticals, Substance Abuse Counseling, Chronic Diseases, Epidemiology, Injury Prevention, Medication Therapy Management, Mental and Behavioral Health, Pharmacotherapy, Health Policy, Public Health and Disease Prevention, Engineering Design Process, Public Health
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Six Sigma, Process Improvement and Optimization, Six Sigma Methodology, Process Mapping, Process Improvement, Process Analysis, Quality Improvement, Business Process Improvement, Business Process, Lean Methodologies, Continuous Improvement Process, Lean Manufacturing, Process Management, Waste Minimization, Statistical Analysis, Process Flow Diagrams, Quality Management, Operational Efficiency, Statistical Process Controls, Quality Monitoring
Beginner · Course · 1 - 4 Weeks