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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Analyze Logs: Fix LLM Hallucinations

    Skills you'll gain: Technical Communication, LLM Application, Debugging, Anomaly Detection, Root Cause Analysis, Pandas (Python Package), Business Metrics, Data Analysis Expressions (DAX), Data Analysis, Analysis, Data Processing, Data Manipulation, Performance Metric, Generative AI, Customer Retention, Artificial Intelligence

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Power BI Developer and Architect

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Interactive Data Visualization, Data Modeling, Azure Synapse Analytics, Microsoft Azure, Business Reporting, Database Design, Data Lakes, Business Intelligence, Enterprise Architecture, Enterprise Security, Data Governance, Data Management, Performance Analysis, Solution Architecture, Governance, Analytics, Automation, Regulation and Legal Compliance

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Event Marketing Design in Canva

    Skills you'll gain: Event Marketing, Marketing Design, Canva (Software), Marketing Materials, A/B Testing, Promotional Materials, Event Management, Logo Design, Email Marketing, Cross-Channel Marketing, Social Media Campaigns, Branding, Drive Engagement, Experience Design, Graphic and Visual Design, Typography, Design Elements And Principles, Color Theory

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Power BI Connectivity, AI Integration & Reporting

    Skills you'll gain: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Redux, State Management, and Advanced React Concepts

    Skills you'll gain: Bootstrap (Front-End Framework), Web Applications, Web Development Tools, Microsoft Azure, Authentications, Authorization (Computing)

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Measure and Monitor Brand Presence Online

    Skills you'll gain: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Data-Driven Decision-Making, Market Research

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free
    Free
    A

    Amazon Web Services

    AWS AI Practitioner Power Hour

    Skills you'll gain: Amazon Bedrock, Responsible AI, Generative AI, AI Security, Artificial Intelligence, Large Language Modeling, Amazon Web Services, Embeddings, Retrieval-Augmented Generation, Image Analysis

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Jira: Navigate, Track, and Organize

    Skills you'll gain: Jira (Software), Agile Project Management, Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Project Coordination, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    L

    LearnQuest

    Optimize Virtual Selling with Technology

    Skills you'll gain: Sales Prospecting, Sales, Technical Sales, Sales Pipelines, Sales Strategy, Sales Presentations, Consultative Selling, Return On Investment, Customer Engagement, Needs Assessment, Customer Relationship Management (CRM) Software, Social Media, Relationship Building, Overcoming Objections

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Storage and Management for Big Data

    Skills you'll gain: Data Pipelines, Databases, Extract, Transform, Load, Data Lakes, NoSQL, SQL Server Integration Services (SSIS), Data Processing, Data Architecture, Azure Synapse Analytics, Data Warehousing, Data Management, Microsoft Azure, Data Transformation, Database Management Systems, Data Infrastructure, Data Integration, Data Governance, Data Storage Technologies, Data Storage, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free
    Free
    U

    Università Bocconi

    Startup Calling: dall'idea all'impatto

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Sales Presentations, User Research, Problem Management, Customer Insights, New Product Development, Market Opportunities, Value Propositions, Market Analysis, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Present Insights: Drive Prioritization with Data Stories

    Skills you'll gain: Data Storytelling, Data Presentation, Strategic Prioritization, User Research, Data-Driven Decision-Making, Business Analytics, Persona Development, Stakeholder Communications, Customer Insights, Analytics, Presentations, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer service

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1…454647…383

In summary, here are 10 of our most popular customer service courses

  • Analyze Logs: Fix LLM Hallucinations: Coursera
  • Microsoft Power BI Developer and Architect: Microsoft
  • Event Marketing Design in Canva: Coursera
  • Power BI Connectivity, AI Integration & Reporting: Edureka
  • Redux, State Management, and Advanced React Concepts: Packt
  • Measure and Monitor Brand Presence Online: Coursera
  • AWS AI Practitioner Power Hour: Amazon Web Services
  • Jira: Navigate, Track, and Organize: Coursera
  • Optimize Virtual Selling with Technology: LearnQuest
  • Data Storage and Management for Big Data: Microsoft

Skills you can learn in Marketing

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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