IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

John Wiley & Sons
Skills you'll gain: Responsible AI, Data Ethics, Data-Driven Decision-Making, AI Enablement, Strategic Decision-Making, AI Product Strategy, Strategic Thinking, Business Analytics, Artificial Intelligence, Decision Support Systems, AI Integrations, Decision Making, Operational Efficiency, Organizational Strategy, Stakeholder Engagement, Business Strategy, Corporate Strategy, Overcoming Objections
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Regression Analysis, Calculus, Model Optimization, Mathematical Software, Numerical Analysis, Applied Machine Learning, Applied Mathematics, Linear Algebra, Artificial Neural Networks, Derivatives
★ 4.7 (5.8K) · Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Patient Evaluation, Airway Management, Trauma Care, Automated External Defibrillator, Medical History Documentation, Patient Communication, Child Health, Childbirth, Pediatric First Aid, Defibrillation, Clinical Assessment, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Maternal Health, Blood Pressure, Vital Signs, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology
★ 4.8 (2.6K) · Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Gemini, Scripting, Document Management, System Configuration, Collaborative Software, Automation, File Management, Cloud Storage, AI Integrations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Audit Working Papers, Governance, Governance Risk Management and Compliance, Compliance Management, Accountability Frameworks, Compliance Auditing, Internal Auditing, Data Governance, Regulatory Compliance, Audit Planning, Technical Communication, Auditing, Compliance Reporting, Model Training, MLOps (Machine Learning Operations), Regulatory Requirements, Accountability, Model Deployment, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workforce Planning, Human Resources Management and Planning, Talent Acquisition, Recruitment Strategies, Job Analysis, Workforce Management, Human Resources, Recruitment, Human Resource Strategy, Talent Sourcing, Talent Management, Workforce Development, Strategic Sourcing, Forecasting, Organizational Effectiveness
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Feature Engineering, Model Optimization, Generative AI, Model Deployment, Tensorflow, Generative AI Agents, Google Gemini, Model Training, Keras (Neural Network Library), Machine Learning, Generative Model Architectures, Data Preprocessing, Machine Learning Software, Machine Learning Methods, MLOps (Machine Learning Operations), Google Cloud Platform, Model Evaluation, Data Cleansing, Data Quality, Cloud Computing
★ 4.4 (3.8K) · Intermediate · Specialization · 3 - 6 Months

University of Manchester
Skills you'll gain: Biotechnology, Biological Engineering, Chemical and Biomedical Engineering, Sustainable Technologies, Process Engineering, Molecular Biology, Chemical Engineering, Molecular, Cellular, and Microbiology, Biomedical Technology, Sustainable Engineering, Life Sciences, Biochemistry, Bioinformatics, Pharmaceuticals, Cell Cultures, Materials science, Drug Development, Scalability
★ 4.7 (3.6K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: LinkedIn, Professional Networking, Blogs, Content Marketing, Customer Engagement, Content Performance Analysis, Cloud Platforms, Marketing Analytics, Collaborative Software, Content Creation, Business Marketing, Content Development and Management, Advertising Campaigns, Sales Prospecting, Social Media Content, Marketing Effectiveness, Customer Relationship Building, Social Media, Social Media Marketing, Marketing
Beginner · Specialization · 3 - 6 Months

The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (553) · Beginner · Professional Certificate · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: Data Centers, Cloud Infrastructure, Cloud Computing, Infrastructure Architecture, Data Infrastructure, Hybrid Cloud Computing, Network Infrastructure, Servers, Cloud Management, Computing Platforms, Hardware Architecture, System Configuration, Server Administration, Cloud Deployment, Networking Hardware, Computer Hardware, IT Automation
Beginner · Course · 1 - 4 Weeks