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Knowledge Management Courses

Knowledge Management courses can help you learn effective information sharing, organizational learning principles, and strategies for knowledge retention. You can build skills in creating knowledge repositories, facilitating collaboration, and implementing best practices for knowledge transfer. Many courses introduce tools like content management systems, collaborative platforms, and data analytics software, which support the application of these skills in real-world settings, enhancing decision-making and innovation within organizations.

Popular Knowledge Management Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Desembaraço Aduaneiro

    Skills you'll gain: International Finance, Global Marketing, Competitive Analysis, Payment Systems, Risk Management, Export Control, Strategic Partnership, Strategic Decision-Making, Strategic Thinking, Risk Mitigation, Business Strategies, Payment Processing, Market Opportunities, Shipping and Receiving, Economics, Brokerage, Regulatory Documents, Document Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cinematic Health

    Essential Soft Skills & Special Patient Populations

    Skills you'll gain: Developmental Disabilities, Professionalism, Trauma Care, Healthcare Ethics, Patient Communication, Mental Health Diseases and Disorders, Patient-centered Care, Mental and Behavioral Health, Cultural Responsiveness, Psychiatric And Mental Health Nursing, Nursing and Patient Care, Cultural Sensitivity, Disabilities, Caregiving, Intercultural Competence, Substance Abuse, Interpersonal Communications, Active Listening, Mental Health, Communication Strategies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Ethical Hacking Capstone Project: Breach, Response, AI

    Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Cybersecurity, AI Security, Data Persistence, Incident Management, Technical Communication, Risk Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Creating a Healthy Culture: Addressing Workplace Bullying

    Skills you'll gain: Workplace Bullying Intervention, Rapport Building, Conflict Management, Relationship Building, Workplace inclusivity, Interpersonal Communications, Empathy, Culture Transformation, Communication, Industrial and Organizational Psychology, Compliance Reporting, Advocacy, Diversity Awareness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Improve Communication Processes Using Gmail

    Skills you'll gain: Gmail, Email Automation, Google Workspace, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Alternative Investments and Taxes: Cracking the Code

    Skills you'll gain: Investments, Compliance Reporting, Financial Industry Regulatory Authorities, Tax Compliance, Tax Management, Tax, Income Tax, Financial Regulations, Tax Planning, Private Equity, Regulatory Compliance, Investment Management, Compliance Management, Financial Regulation, Tax Laws, Real Estate, Financial Market, Regulatory Requirements, Due Diligence, Property and Real Estate

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The University of Tokyo

    6分間模擬授業で学ぶ授業づくり(Learn How to Teach by 6 Min. Micro Teaching)

    Skills you'll gain: Lesson Planning, Teaching, Program Evaluation, Pedagogy, Course Development, Instructional and Curriculum Design, Graphic and Visual Design, Interactive Learning, Graphical Tools, Instructional Design, Peer Review, Cooperation, Constructive Feedback, Concision, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    Y

    Yale University

    Christianity & Ecology

    Skills you'll gain: Environmental Issue, Social Justice, Sustainable Development, Natural Resource Management, Social Impact, World History, European History, Liberal Arts, Community Development, Culture, Ethical Standards And Conduct, Advocacy

    4.2
    Rating, 4.2 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Advanced Quality and Capstone Project

    Skills you'll gain: Quality Assurance, Software Quality Assurance, Test Tools, Test Planning, Test Case, Software Quality (SQA/SQC), Test Automation, Continuous Integration, Code Coverage, DevOps, Software Testing, Agile Methodology, Risk Management, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Risk Response and Reporting Effectively

    Skills you'll gain: Risk Control, Risk Management, Risk Mitigation, Risk Analysis, Enterprise Risk Management (ERM), Risk Appetite, Business Risk Management, Threat Management, Internal Controls, Continuous Monitoring, Data Management, Key Performance Indicators (KPIs), Business Reporting, Performance Measurement, Stakeholder Communications

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular knowledge management courses

  • Desembaraço Aduaneiro: Fundação Instituto de Administração
  • Essential Soft Skills & Special Patient Populations: Cinematic Health
  • Ethical Hacking Capstone Project: Breach, Response, AI: IBM
  • Creating a Healthy Culture: Addressing Workplace Bullying: Coursera
  • 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
  • Improve Communication Processes Using Gmail: Coursera
  • Alternative Investments and Taxes: Cracking the Code: University of Illinois Urbana-Champaign
  • 6分間模擬授業で学ぶ授業づくり(Learn How to Teach by 6 Min. Micro Teaching): The University of Tokyo
  • Christianity & Ecology: Yale University
  • Preparing for Your Retail Customer Service Role: CVS Health

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Business Plan (9)
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