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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • G

    GRAMMY GO

    Building Your Audience for Music Professionals

    Skills you'll gain: Data-Driven Marketing, Drive Engagement, Driving engagement, Content Development and Management, Marketing Budgets, Brand Marketing, Paid media, Digital Media Strategy, Professional Networking, Branding, Brand Strategy, Brand Awareness, Budget Management, Promotions and Campaigns, Creative Design, Digital Marketing, Promotional Strategies, Social Media Strategy, Media Strategy, Customer Analysis

    4.7 stars, 23 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (23) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Corporate Entrepreneurship: Innovating within Corporations

    Skills you'll gain: Proposal Development, Business Modeling, Innovation, Entrepreneurship, Customer Analysis, Entrepreneurial Finance, Business Valuation, Financial Modeling, Market Opportunities, New Business Development, Proposal Writing, Business Strategies, Financial Reporting, Internal Auditing, Corporate Finance, Financial Statements, Corporate Strategy, Business Planning, Corporate Accounting, Finance

    4.6 stars, 308 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (308) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Preparing for AI-900: Microsoft Azure AI Fundamentals exam

    Skills you'll gain: Natural Language Processing, Microsoft Azure, Computer Vision, No-Code Development, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Predictive Modeling, Artificial Intelligence, AI literacy, Responsible AI

    4.7 stars, 233 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (233) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • É

    École Polytechnique Fédérale de Lausanne

    Economie du sol et de l'immobilier I

    Skills you'll gain: Real Estate, Property and Real Estate, Real Estate Sales, Real Estate Transactions, Return On Investment, Capital Budgeting, Market Dynamics, Financial Analysis, Financial Market, Business Valuation, Economics, Investments, Finance, Supply And Demand, Depreciation, Cost Benefit Analysis, Bidding, Lease Contracts, Estimation, Customer Analysis

    4.8 stars, 265 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (265) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • I

    IBM

    Deep Learning and Reinforcement Learning

    Skills you'll gain: Autoencoders, Generative AI, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Unsupervised Learning, Machine Learning Methods, Transfer Learning, Model Optimization, Image Analysis, Artificial Neural Networks, Keras (Neural Network Library), Fine-tuning, Machine Learning, Artificial Intelligence, Computer Vision

    4.6 stars, 305 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (305) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Account Manager with Generative AI

    Skills you'll gain: Key Performance Indicators (KPIs), Proposal Development, Account Strategy, Solution Selling, Business Writing, Responsible AI, Regulatory Compliance, Budget Management, Productivity Software, Consultative Approaches, Consultative Selling, Performance Analysis, Customer Relationship Management (CRM) Software, Account Management, Performance Metric, Financial Management, Administrative Support, Sales Process, Content Management, Generative AI

    4.6 stars, 6 reviews, Advanced, Professional Certificate, 3 - 6 Months

    ★ 4.6 (6) · Advanced · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Building a Data Science Team

    Skills you'll gain: Employee Onboarding, Team Motivation, Interviewing Skills, New Hire Orientations, Organizational Leadership, Team Management, Team Building, Management Training And Development, Organizational Effectiveness, Team Leadership, People Management, Technical Management, Staff Management, Recruitment, Talent Recruitment, Recruitment Strategies, Empowerment, Data Science, Cross-Functional Collaboration

    4.5 stars, 3.4K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (3.4K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Technical Support (IT) Case Studies and Capstone

    Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management

    4.8 stars, 186 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (186) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • T

    The Chinese University of Hong Kong

    Selling to Chinese Consumers

    Skills you'll gain: Consumer Behaviour, Marketing Psychology, Brand Management, Diversity Marketing, Marketing, Marketing Management, Branding, Global Marketing, Strategic Marketing, Business-To-Consumer, Business Marketing, Digital Media Strategy, Market Dynamics, Brand Strategy, Brand Loyalty, Brand Awareness, Brand Marketing, Customer Analysis, Digital Brand Strategy, Digital Advertising

    4.8 stars, 319 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (319) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Building the Business Model for Corporate Entrepreneurs

    Skills you'll gain: Business Modeling, Customer Analysis, Financial Modeling, Entrepreneurship, Business Planning, Corporate Strategy, Customer Insights, Value Propositions, New Business Development, Target Market, Persona Development, User Research, Strategic Partnership, Sustainable Business, Product Development, Customer Relationship Management, Innovation, Product Strategy, Market Analysis, Interviewing Skills

    4.6 stars, 86 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (86) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google

    Capture and Captivate Your Audience

    Skills you'll gain: Conversion Funnel Analysis, Customer Retention, Target Market, Customer Advocacy, Promotional Strategies

    4.9 stars, 23 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (23) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    GPU Programming

    Skills you'll gain: Artificial Neural Networks, Image Analysis, Event-Driven Programming, Scalability, Applied Machine Learning, Deep Learning, C and C++, Memory Management, Performance Tuning, C++ (Programming Language), Dataflow, Digital Signal Processing, Linear Algebra, Distributed Computing, Hardware Architecture, Programming Principles, Computer Architecture, System Programming, Program Development, Machine Learning

    3 stars, 212 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 3 (212) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
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In summary, here are 10 of our most popular customer success courses

  • Building Your Audience for Music Professionals: GRAMMY GO
  • Corporate Entrepreneurship: Innovating within Corporations: University of Maryland, College Park
  • Preparing for AI-900: Microsoft Azure AI Fundamentals exam: Microsoft
  • Economie du sol et de l'immobilier I: École Polytechnique Fédérale de Lausanne
  • Deep Learning and Reinforcement Learning: IBM
  • Microsoft Account Manager with Generative AI: Microsoft
  • Building a Data Science Team: Johns Hopkins University
  • Technical Support (IT) Case Studies and Capstone: IBM
  • Selling to Chinese Consumers: The Chinese University of Hong Kong
  • Building the Business Model for Corporate Entrepreneurs: University of Maryland, College Park

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