• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • U

    University of Pennsylvania

    Introduction to Operations Management

    Skills you'll gain: Operations Management, Operations, Operational Efficiency, Operational Excellence, Process Improvement and Optimization, Process Analysis, Process Management, Process Optimization, Lean Manufacturing, Process Improvement, Lean Methodologies, Process Mapping, Quality Improvement, Continuous Improvement Process, Capacity Planning, Quality Management, Capacity Management, Supply Chain Management, Quality Control, Statistical Process Controls

    4.5 stars, 2.9K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (2.9K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Design Thinking

    Skills you'll gain: Brainstorming, Design Thinking, Innovation, Ideation, Stakeholder Analysis, Creative Thinking, User Research, Journey Mapping, Human Centered Design, Stakeholder Engagement, Design Research, Project Scoping, Planning, Persona Development, Design Strategies, Project Planning, Value Engineering, Experience Design, Strategic Thinking, Creativity

    4.6 stars, 301 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (301) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • T

    The Expert Academy

    B2B Sales: Objection Handling And Buyer Consensus

    Skills you'll gain: Overcoming Objections, B2B Sales, De-escalation Techniques, Conflict Management, Enterprise Sales, Sales Presentation, Sales Strategy, Negotiation, Selling Techniques, Closing (Sales), Sales, Trustworthiness, Price Negotiation, Stakeholder Management, Behavior Management, Communication Strategies, Business Communication, Sales Prospecting, Communication, Resilience

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Strategic Technology Management

    Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Leadership, Organizational Development, Process Development, Organizational Strategy, Business Strategy, Strategic Thinking, Cross-Functional Team Leadership, Team Management, Product Management, Customer Analysis

    4.7 stars, 146 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (146) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California San Diego

    Object Oriented Programming in Java

    Skills you'll gain: Event-Driven Programming, Interactive Data Visualization, Java, Java Programming, Object Oriented Programming (OOP), User Interface (UI), Object Oriented Design, Computer Programming, User Interface (UI) Design, Algorithms, Software Engineering, Geospatial Mapping, Programming Principles, Software Documentation

    4.7 stars, 5.8K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (5.8K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Embedding Sensors and Motors

    Skills you'll gain: Control Systems, Machine Controls, Engineering, Scientific, and Technical Instruments, Process Control, Embedded Systems, Embedded Software, Electrical and Computer Engineering, Real Time Data, Laboratory Equipment, Laboratory Experience, Electronic Systems, Electronics, Electronics Engineering, Power Electronics, Electronic Hardware, Manufacturing Processes, Three-Phase, Thermal Management, Hardware Design, Electrical Engineering

    4.6 stars, 2.9K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (2.9K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • J

    Johns Hopkins University

    Neuroscience and Neuroimaging

    Skills you'll gain: Magnetic Resonance Imaging, Neurology, Medical Imaging, Anatomy, Image Analysis, Data Analysis, Correlation Analysis, Data Manipulation, R (Software), Radiology, Experimentation, Research Design, Statistical Analysis, Image Quality, Psychology, Advanced Analytics, Network Analysis, R Programming, Statistical Methods, Statistics

    4.7 stars, 3.3K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (3.3K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Cloud Digital Leader Training

    Skills you'll gain: Responsible AI, Agentic Workflows, Data Architecture, Cloud Security, Cloud Management, Digital Transformation, Data Governance, Cloud Storage, Google Cloud Platform, Data Strategy, Data Storage, Agentic systems, Cloud Infrastructure, Site Reliability Engineering, Data Warehousing, Cloud Platforms, Cloud Services, Service Level, Cloud Standards, Cloud Hosting

    4.8 stars, 4.9K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (4.9K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Introduction to Cybersecurity Essentials

    Skills you'll gain: Email Security, Cybersecurity, Hardening, Authorization (Computing), Cyber Attacks, Security Awareness, Security Controls, Threat Management, Encryption, Data Security, Identity and Access Management, Authentications, Application Security, Endpoint Security, Threat Detection, Cryptography, Malware Protection, Patch Management, Multi-Factor Authentication

    4.9 stars, 2K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (2K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Michigan State University

    How to Start Your Own Business

    Skills you'll gain: Financial Statements, Intellectual Property, Value Propositions, Financial Statement Analysis, Business Planning, Design Thinking, Ideation, Innovation, Income Statement, Entrepreneurship, Self-Starter, Customer Acquisition Management, Business Modeling, Product Development, Balance Sheet, Market Opportunities, New Product Development, Verification And Validation, Creative Thinking, Leadership

    4.5 stars, 1.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.5 (1.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IE Business School

    Implementación del Marketing Mix

    Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Product Lifecycle Management, Advertising Campaigns, Customer experience strategy (CX), Advertising, Brand Strategy, Brand Management, Brand Loyalty, Branding, Campaign Planning, Marketing, Communication Planning, Product Strategy, Revenue Management, Retail Management, Marketing Channel, Strategic Marketing, Retail Store Operations, Marketing Management

    4.8 stars, 1.9K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.9K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Pearson

    Analyzing the Business Environment

    Skills you'll gain: Customer Analysis, Target Market, Target Audience, Global Marketing, Strategic Marketing, Marketing Planning, Customer Insights, Consumer Behaviour, Marketing Strategies, Competitive Analysis, Marketing, Marketing Strategy and Techniques, Marketing Management, Market Analysis, Market Research, Culture, Market Dynamics, Market Opportunities, Market Intelligence, Social Sciences

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…110111112…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Introduction to Operations Management: University of Pennsylvania
  • Design Thinking: University of Virginia
  • B2B Sales: Objection Handling And Buyer Consensus: The Expert Academy
  • Strategic Technology Management: University of Illinois Urbana-Champaign
  • Object Oriented Programming in Java: University of California San Diego
  • Embedding Sensors and Motors: University of Colorado Boulder
  • Neuroscience and Neuroimaging: Johns Hopkins University
  • Google Cloud Digital Leader Training: Google Cloud
  • Introduction to Cybersecurity Essentials: IBM
  • How to Start Your Own Business: Michigan State University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok