Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Washington
Skills you'll gain: Higher Education, Learning Strategies, Student Support and Services, Academic Advising, Time Management, Lifelong Learning, Personal Development, Planning, Collaboration, Resourcefulness, Decision Making, Adaptability, Relationship Building
Mixed · Course · 1 - 3 Months

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Manufacturing Processes, Manufacturing and Production, Chemical Engineering, Materials science, Process Engineering, Engineering, Chemistry, Sustainable Engineering, Environmental Issue
Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Global Positioning Systems, Digital Transformation, Environmental Monitoring, Aerospace Basic Quality System Standards, Manufacturing Processes, Big Data, Production Process, Cybersecurity, Spatial Data Analysis, Artificial Intelligence, Threat Detection, Automation, Telecommunications, Technology Strategies, Cloud Computing, Data Storage
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Parent Communication, Student Engagement, Student Support and Services, Teaching, Instructional Strategies, Curriculum Planning, Pedagogy, Learning Management Systems, Community Development, Instructional Design, Classroom Management, Virtual Teams, Education Software and Technology, Motivational Skills, Differentiated Instruction, Blended Learning, Relationship Building, Communication Strategies, Constructive Feedback, Content Creation
Mixed · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Injury Prevention, Child Development, Childhood Education and Development, Working With Children, Business Planning, Accident Prevention, Teaching, Family Support, Emotional Intelligence, Emergency Response, Parent Communication, Cultural Diversity, Diversity Awareness, Nutrition and Diet, Safety Training, Business, Small Business Accounting, Tax Management, Policy Development, Creativity
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Ledgers (Accounting), Accounting Records, Bookkeeping, General Accounting, Accounting Systems, General Ledger, Accrual Accounting, Accounting, Accruals, Revenue Recognition, Reconciliation, Generally Accepted Accounting Principles (GAAP), Transaction Processing, Financial Reporting, Expense Management, Journals
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Visualization, Exploratory Data Analysis, Plot (Graphics), Statistical Analysis, Data Presentation, Ggplot2, Program Evaluation, Policy Analysis, Surveys, Data Ethics, R (Software), Data Analysis, Tidyverse (R Package), Statistical Visualization, R Programming, Statistical Methods, Public Policies, Data Visualization Software, Analytical Skills, Case Studies
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Computer Security Awareness Training, Cybersecurity, Risk Management, Enterprise Security, Cyber Security Assessment, Vulnerability Assessments, Encryption, Data Security, Information Assurance, Authentications, Network Protocols
Build toward a degree
Beginner · Course · 1 - 3 Months

Cloudera
Skills you'll gain: SQL, Apache Hive, Big Data, MySQL, Databases, PostgreSQL, Data Manipulation, Data Analysis, Virtual Machines
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Health And Wellness Coaching, Patient Communication, Motivational Interviewing, Patient Education And Counseling, Patient-centered Care, Health Promotion, Coaching, Goal Setting, Health Care, Active Listening, Empowerment, Planning
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Market Liquidity, Securities Trading, Financial Trading, Financial Market, Market Dynamics, Equities, Market Data, Technical Analysis, Financial Regulation, Order Processing, Algorithms
Intermediate · Course · 1 - 3 Months