Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Stakeholder Management, Stakeholder Communications, Cross-Functional Collaboration, Planning, Project Planning, Cross-Functional Team Leadership, Strategic Leadership, Strategic Thinking, Business Leadership, Team Building, Community Outreach, Business Systems, Community Development, Problem Solving, Organizational Strategy, Project Management, Relationship Building, Root Cause Analysis, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Accounts Payable and Receivable, Accounts Payable, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Cash Flow Forecasting, Month End Closing, Accounts Receivable, Balancing (Ledger/Billing), Financial Statements, Process Analysis, Payroll Processing, Accounting, Accounting Software, Reconciliation, General Ledger, Microsoft Excel, Internal Auditing, Variance Analysis, Data Transformation, Data Validation
Beginner · Professional Certificate · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Accounting, Financial Accounting, Financial Statements, Accounting Records, General Accounting, Bookkeeping, Balancing (Ledger/Billing), Ledgers (Accounting), Financial Statement Analysis, Standard Accounting Practices, General Ledger, Financial Reporting, Balance Sheet, Income Statement, Business Ethics, Ethical Standards And Conduct, Excel Formulas, Transaction Processing, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Biotechnology, Process Engineering, Chemical Engineering, Sterilization, Biological Engineering, Microbiology, Process Control, Cell Cultures, Production Process, Biochemistry, Scalability, Manufacturing Processes, Process Development, Cell Biology, Equipment decontamination, Asepsis
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Legal Technology, Generative AI, AI literacy, Generative Model Architectures, Prompt Patterns, Large Language Modeling, Responsible AI, LLM Application, Legal Risk, Data Ethics, AI Security, Legal Writing, Legal Support, AI Workflows, Legal Research, Billing
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Public Works, Sustainable Architecture, Land Management, Building Design, Sustainable Design, Sustainable Technologies, Economic Development, Construction, Environmental Issue, Climate Change Mitigation, Environmental Policy, Policy Development, Health Equity, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Epidemiology, Public Health, Public Health and Disease Prevention, Health Assessment, Community Health, Health Policy, Program Evaluation, Infectious Diseases, Data Quality, Data Collection, Report Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Digital Marketing, Digital Advertising, Digital Media Strategy, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Online Advertising, Strategic Marketing, Marketing Planning, Digital Analysis, Digital Marketing Campaigns, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Personalized Service, Marketing Analytics, Campaign Planning, Brand Marketing
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Creativity, Creative Thinking, Creative Problem-Solving, Ideation, Cognitive flexibility, Open Mindset, Recognizing Others, Resourcefulness, Empowerment, Organizational Leadership, Persistence, Problem Solving, Self-Motivation, Growth Mindedness, Collaboration, Motivational Skills, Constructive Feedback, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Test Planning, Embedded Software, Embedded Systems, User Requirements Documents, Functional Specification, Functional Requirement, Systems Design, Requirements Analysis, Test Case, System Design and Implementation, Development Testing, System Testing, Prototyping, Program Development, Technical Design, Conceptual Design, Hardware Architecture, Python Programming
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, People Development, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Communication Strategies, Constructive Feedback, Professional Networking
Mixed · Course · 1 - 3 Months

Skills you'll gain: NoSQL, MongoDB, Database Development, Database Systems, Databases, Database Management Systems, Database Management, Database Software, Database Administration, Information Management, Apache Cassandra, Data Store, Operational Databases, Database Theory, Database Architecture and Administration, Distributed Computing, Query Languages, Data Modeling, IBM Cloud, Cloud Applications
Beginner · Course · 1 - 3 Months