Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Sustainable Development, Sustainable Engineering, Sustainable Technologies, Sustainable Business, Sustainability Standards, Organizational Leadership, Corporate Sustainability, Strategic Leadership, Business Leadership, Environment, Architectural Design, Building Design, Climate Change Mitigation, Environmental Science, Environmental Engineering, Energy and Utilities, Environmental Policy, Economics
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: WordPress, Content Management Systems, Web Design and Development, Blogs, Content Creation, Content Management, Photo Editing, Business Marketing, Creativity
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Performance Measurement, Competitive Analysis, Business Modeling, Market Research, Leadership and Management, Operational Analysis, Entrepreneurship, Target Market, Product Development, Systems Thinking, Business Strategies, Technology Strategies, Business Strategy, Organizational Leadership, Market Analysis, Product Management, Leadership, Engineering Management, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Data Synthesis, Analytical Skills, International Relations, Economic Development, Statistics, Economics, Market Opportunities, Data Analysis, Labor Compliance, Social Studies, Data Quality, Transportation Operations
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Live Streaming, Discussion Facilitation, Scheduling, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Technical Communication, Artificial Intelligence, Information Architecture, Data Compilation, Data Presentation, Generative AI
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Scientific Methods, Research, General Science and Research, Critical Thinking, Probability, Research Design, Bayesian Statistics, Probability & Statistics, Experimentation, Investigation, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Feasibility Studies, Software Development Methodologies, Business Analysis, Software Design, Business Process Modeling, Process Flow Diagrams, Communication, Stakeholder Communications, Business Communication, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Dashboard, Project Management, Calendar Management, Collaborative Software, Milestones (Project Management)
Beginner · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainability Standards, Sustainable Business, Strategic Sourcing, Environmental Social And Corporate Governance (ESG), Manufacturing Processes, Production Process, Supply Chain Management, Prototyping
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Digital Assets, Financial Inclusion, Supply Chain, Governance, Supply Chain Management, Business Transformation, FinTech, Business Analysis, Market Opportunities, Competitive Analysis, Interoperability, Business Leadership, Strategic Partnership, Emerging Technologies, Strategic Leadership, Stakeholder Analysis, Logistics, Market Analysis, Case Studies
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Site Reliability Engineering, Identity and Access Management, Cloud Computing, DevOps, Cloud-Native Computing, Cost Management, Cloud Infrastructure, Scalability, Customer Support, Sustainable Business, Disaster Recovery
Beginner · Course · 1 - 3 Months