• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • I

    Infosec

    Introduction to Cybersecurity Foundations

    Skills you'll gain: Cybersecurity, Cloud Computing, Network Monitoring, Command-Line Interface, Cloud Services, General Networking, Linux Commands, Linux, Virtual Machines

    4.7 stars, 541 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (541) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Unilever

    Customer Understanding and Digital Marketing Channels

    Skills you'll gain: Customer Insights, Digital Marketing, Digital Advertising, Digital Media Strategy, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Online Advertising, Strategic Marketing, Marketing Planning, Digital Analysis, Digital Marketing Campaigns, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Personalized Service, Marketing Analytics, Campaign Planning, Brand Marketing

    4.7 stars, 258 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (258) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Creativity Toolkit I: Changing Perspectives

    Skills you'll gain: Innovation, Creativity, Creative Thinking, Creative Problem-Solving, Ideation, Cognitive flexibility, Open Mindset, Recognizing Others, Resourcefulness, Empowerment, Organizational Leadership, Persistence, Problem Solving, Self-Motivation, Growth Mindedness, Collaboration, Motivational Skills, Constructive Feedback, Emotional Intelligence

    4.8 stars, 657 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (657) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • Y

    Yonsei University

    Big Data Emerging Technologies

    Skills you'll gain: Apache Spark, Big Data, SPSS (Software), SPSS, Analytics, Business Technologies, Real Time Data, Apache Hadoop, Data Processing, Statistical Analysis, Data Analysis Software, Business Planning, Data Storage Technologies, Business Strategy, Market Data, Business Strategies, Market Intelligence, Market Share, Market Dynamics, Distributed Computing

    4.7 stars, 322 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (322) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Arizona State University

    English Communication for Tech Professionals

    Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, People Development, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Communication Strategies, Constructive Feedback, Professional Networking

    4.7 stars, 83 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (83) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    Emory University

    Health in Complex Humanitarian Emergencies

    Skills you'll gain: Public Health, Public Health and Disease Prevention, Epidemiology, Community Health, Nutrition and Diet, Emergency Response, Crisis Intervention, Sanitation, Infection Control, Health Promotion, Water Resources, Infectious Diseases, Chronic Diseases, Health Administration, Mental Health, Data Collection

    4.8 stars, 381 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (381) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • A

    Arizona State University

    Rapid Prototyping Using 3D Printing

    Skills you'll gain: Engineering Design Process, Prototyping, Engineering Drawings, Assembly Drawing, Product Design, Drafting and Engineering Design, Product Testing, Hardware Design, Technical Drawing, Mockups, Product Development, Industrial Design, Functional Design, Usability Testing, Manufacturing Processes, Conceptual Design, Cost Estimation, Materials science, Process Development, Production Process

    4.7 stars, 127 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (127) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    CompTIA A+ Certification Core 1 (220-1101)

    Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Virtual Networking, Mobile Security, Network Infrastructure, USB, Computer Networking, Cloud Services, Software Installation, Network Support, Microarchitecture, IT Infrastructure, System Configuration, Data Storage, Information Technology

    4.5 stars, 94 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (94) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Politecnico di Milano

    Ethics of Artificial Intelligence

    Skills you'll gain: AI literacy, Responsible AI, Social Impact, Decision Intelligence

    4.8 stars, 329 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (329) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Copenhagen Business School

    The Neuromarketing Toolbox

    Skills you'll gain: Consumer Behaviour, Marketing Psychology, Market Research, Magnetic Resonance Imaging, Marketing, Sensory Systems Analysis, Neurology, Science and Research, Experimentation, Marketing Strategy and Techniques, Research Methodologies, Research Design, Data Collection, Analysis, Anatomy, Decision Making, Electrophysiology, Psychology

    4.7 stars, 201 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (201) · Beginner · Course · 1 - 3 Months

  • U

    Universidad Nacional Autónoma de México

    Tecnología musical con software libre

    Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Digital Signal Processing, Music History, Electronic Hardware, Electronic Components, Post-Production, Electronics, Digital Communications, Aesthetics, Hardware Design, Multimedia, Collaborative Software, Patch Management, Embedded Systems, System Configuration, Algorithms

    4.8 stars, 268 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.8 (268) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • T

    Technical University of Munich (TUM)

    Digitalisation in Aeronautics

    Skills you'll gain: Model Based Systems Engineering, Digital Communications, Control Systems, Vibrations, Structural Analysis, Digital Transformation, Digital Analysis, Communication Systems, Mathematical Modeling, Engineering Design Process, Simulation and Simulation Software, Collaborative Software, Technology Strategies, Model Optimization, Conceptual Design

    4.7 stars, 215 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (215) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
1…121122123…527

In summary, here are 10 of our most popular technical support courses

  • Introduction to Cybersecurity Foundations: Infosec
  • Customer Understanding and Digital Marketing Channels: Unilever
  • Creativity Toolkit I: Changing Perspectives: University of Illinois Urbana-Champaign
  • Big Data Emerging Technologies: Yonsei University
  • English Communication for Tech Professionals: Arizona State University
  • Health in Complex Humanitarian Emergencies: Emory University
  • Rapid Prototyping Using 3D Printing: Arizona State University
  • CompTIA A+ Certification Core 1 (220-1101): Packt
  • Ethics of Artificial Intelligence: Politecnico di Milano
  • The Neuromarketing Toolbox: Copenhagen Business School

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok