Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Creo Incubator
Skills you'll gain: Go To Market Strategy, Competitive Analysis, Product Development, Market Analysis, Market Opportunities, User Experience, Marketing Strategies, Product Management, Target Market, Sales Strategy, Business Strategy, A/B Testing, Brand Strategy, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Engagement, Digital Marketing, Product Improvement, Web Analytics and SEO, Marketing Analytics, Performance Analysis, Customer Insights, Portfolio Management, Presentations, Generative AI Agents, Key Performance Indicators (KPIs), Business Metrics
Beginner · Course · 1 - 4 Weeks

University of Illinois at Urbana-Champaign
Skills you'll gain: Business Strategy, Data Visualization, Data Storytelling, Management Accounting, Model Evaluation, Fund Accounting, Operations Management, Organizational Change, Mergers & Acquisitions, Financial Statement Analysis, Project Closure, Risk Management, Social Determinants Of Health, Revenue Recognition, Entrepreneurship, Data Governance, Financial Auditing, Generative AI, Supply And Demand, Statistical Inference
Credit offered
Graduate Certificate · 6 - 12 Months

Skills you'll gain: Operational Analysis, Box Plots, Performance Analysis, Team Performance Management, Collaborative Software, Performance Metric, Performance Measurement, Collaboration, Data-Driven Decision-Making, Data Visualization, Analysis, Report Writing, Key Performance Indicators (KPIs), Business Metrics, Data Presentation, Test Tools, Virtual Teams, Communication Systems
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Network Infrastructure, Wireless Networks, Network Routing, Local Area Networks, Network Security, Virtual Local Area Network (VLAN), Load Balancing, Wide Area Networks, Cloud Computing
Beginner · Course · 1 - 3 Months
O.P. Jindal Global University
Skills you'll gain: Econometrics, Surveys, Data Ethics, Environmental Laws, Sampling (Statistics), Social Sciences, Research Reports, Social Determinants Of Health, Matplotlib, Public Policies, Research Methodologies, Political Sciences, Economics, Policy, and Social Studies, Economic Development, Policy Analysis, International Relations, Diplomacy, Economics, Complex Problem Solving, Socioeconomics
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: AI Orchestration, Testability, Jenkins, Integration Testing, Test Engineering, Azure DevOps, AI Enablement, Continuous Deployment
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Project, Management Reporting, Project Management Software, Timelines, Project Schedules, Microsoft 365, Project Controls, Project Implementation, Project Management, Project Coordination, Project Scoping, Project Design, Project Portfolio Management, Project Planning, Resource Allocation, Resource Management, Microsoft Office, Project Estimation, Productivity Software, User Interface (UI)
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Procurement, Strategic Sourcing, Material Requirements Planning, Contract Compliance, Business Communication, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), JSON, Object Oriented Design, Unit Testing, Python Programming, Software Testing, Data Structures
Intermediate · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Go To Market Strategy, Ideation, Growth Strategies, Entrepreneurial Finance, Entrepreneurship, Market Analysis, Brand Strategy, Marketing Strategies, Financial Forecasting, Product Marketing, Business Planning, Creative Problem-Solving, Business Valuation, Fundraising, Business Development, Product Management, Mergers & Acquisitions, Market Research, Financial Modeling, Critical Thinking and Problem Solving
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months