Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cucumber (Software), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Software Development Tools, Testability, White-Box Testing, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Test Engineering
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Database Design, SQL, Database Management Systems, NoSQL, Relational Databases, Data Warehousing, Database Theory, Database Systems, Database Architecture and Administration, Databases, Database Software, Database Administration, Data Store, Database Management, Data Modeling, Query Languages, Big Data, Data Architecture, Database Development, Database Application
Build toward a degree
Beginner · Specialization · 3 - 6 Months

The Museum of Modern Art
Skills you'll gain: Performing Arts, Creativity, Art History, Aesthetics, Electronic Media, Liberal Arts, Multimedia, Cultural Responsiveness, Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: iOS Development, Apple iOS, Swift Programming, Mobile Development, Animation and Game Design, Game Design, Video Game Development, Animations, User Interface (UI), UI Components
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: People Management, People Development, Entrepreneurship, Small Business Accounting, Management Accounting, Accounting, Financial Management, Business Management, Team Building, Team Management, Value Propositions, Marketing, Staff Management, Customer Analysis, Human Resource Strategy, Finance, Profit and Loss (P&L) Management, Strategic Marketing, Financial Analysis, Persona (User Experience)
Mixed · Course · 1 - 3 Months

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Development Tools, Web Design and Development, Web Development, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Web Frameworks, Javascript, Web Applications, Interactive Design, JavaScript Frameworks, Full-Stack Web Development, Back-End Web Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Image Analysis, Anomaly Detection, Text Mining, Unsupervised Learning, Microsoft Azure, Data Ethics, Natural Language Processing, AI Workflows, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Applied Machine Learning, Machine Learning Software, AI literacy, Model Training, Regression Analysis, No-Code Development, Predictive Modeling, Machine Learning
Beginner · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Quality Improvement, Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Process Improvement, Process Capability, Process Analysis, Business Process Management, Business Process, Continuous Improvement Process, Process Development, Eight Disciplines Problem Solving (8D), Project Design, Project Planning, Quality Control, Customer Analysis
Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Innovation, Creativity, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Process Management, Organizational Strategy, Team Management, Organizational Structure, Project Implementation, Business Modeling, Business Strategy, Leadership, Lean Methodologies
Beginner · Course · 1 - 3 Months

New York University
Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Cryptographic Protocols, Public Key Cryptography Standards (PKCS), Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Data Encryption Standard, Threat Management, Cyber Risk, IT Security Architecture, Mobile Security, Enterprise Security, Cyber Security Assessment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Spring Framework, Cloud Development, Spring Boot, Database Management, Cloud Deployment, Cloud-Native Computing, Databases, Database Development, Database Systems, Software Architecture, Application Frameworks, Application Performance Management, Service Oriented Architecture, Application Deployment, Configuration Management
Intermediate · Course · 1 - 4 Weeks