Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation
Beginner · Guided Project · Less Than 2 Hours

Institute for the Future
Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Goal Setting, Leadership, Storytelling, Cultural Responsiveness, Discussion Facilitation
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Video Production, Infographics, Course Development, Multimedia, Peer Review, Discussion Facilitation, Content Creation, Constructive Feedback, Instructional Design, Education Software and Technology, Design Thinking, Pedagogy, Media Production, Learning Management Systems, Teaching, Design, Collaborative Software, Planning, Virtual Environment, End User Training and Support
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Marketing, Marketing Channel, Digital Transformation, Marketing Strategies, Digital Marketing, Customer Advocacy, Promotional Strategies, New Product Development, Price Negotiation, Consumer Behaviour, Innovation
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Conflict Management, Negotiation, Communication, Interpersonal Communications, Relationship Building, Emotional Intelligence, Active Listening, Empathy, Decision Making, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, Data Science, Process Design, Strategic Thinking, Data Pipelines, Data Validation, Data Processing, Workflow Management, Data Quality, Business Priorities, Pandas (Python Package), NumPy, Machine Learning, Python Programming
Intermediate · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Operations Management, Process Analysis, Operational Efficiency, Business Operations, Production Management, Quality Management, Business Process Improvement, Inventory Management System, Performance Measurement, Capacity Management, Resource Utilization
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Email Automation, Business Process Automation, Automation, No-Code Development, Business Process, Workflow Management, Google Workspace, Productivity Software, Document Management, Report Writing
Intermediate · Course · 1 - 3 Months

West Virginia University
Skills you'll gain: Recruitment, Sales Training, Sales Management, Talent Recruitment, Sales, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Performance Measurement
Mixed · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Business Planning, Market Analysis, Value Propositions, Project Planning, Business Strategy, Risk Analysis, Forecasting, New Business Development, Competitive Analysis, Risk Management, Financial Analysis, Strategic Decision-Making, Financial Modeling, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Manufacturing Operations, Production Planning, Digital Transformation, Technology Strategies, Business Modeling, Technology Roadmaps, Business Transformation, Product Lifecycle Management, Internet Of Things, Simulation and Simulation Software, Emerging Technologies, Real Time Data, Trend Analysis, Risk Analysis, Business, Systems Integration, Case Studies
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Customer Acquisition Management, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Customer Engagement, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Business Marketing, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months