Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Edureka
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Workflows, Creative Design, Visualization (Computer Graphics), ChatGPT, Image Quality, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Social Media Management, Social Media, Social Media Marketing, Social Media Strategy, Social Media Campaigns, Content Creation, Instagram, TikTok, Content Marketing, Content Performance Analysis, Growth Strategies, Calendar Management, Drive Engagement, Digital Marketing, Scheduling, Brand Awareness, Customer Engagement, Branding, Market Research, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, AI Product Strategy, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Performance Analysis, Process Optimization
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Project, Earned Value Management, Work Breakdown Structure, Project Schedules, Resource Allocation, Calendar Management, Project Controls, Excel Macros, Project Performance, Resource Management, Timelines, Business Reporting, Resource Planning, Milestones (Project Management), Scheduling, Cost Management, Project Management, Capacity Management, Dependency Analysis, Consolidation
Intermediate · Course · 3 - 6 Months

École Polytechnique
Skills you'll gain: Electrical Systems, Electric Power Systems, Energy and Utilities, Basic Electrical Systems, Environmental Issue, Sustainable Systems, Technology Solutions, Time Series Analysis and Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Business Analytics, Dashboard, Data Analysis, Data Storytelling, Google Analytics, Marketing Analytics, Data-Driven Decision-Making, Business Metrics, Data Integration, Google Ads
Intermediate · Guided Project · Less Than 2 Hours

Edureka
Skills you'll gain: Development Environment, Web Development, Computer Programming, Program Development, Other Programming Languages, Software Development Tools
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Transformation, Digital Marketing, Marketing, Marketing Strategies, Consumer Behaviour, Customer Engagement, Promotional Strategies, Product Development, Content Creation, Innovation, Business Strategies
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Calculus, Integral Calculus, Numerical Analysis, Advanced Mathematics, Mathematical Theory & Analysis, Data Integration, Mathematical Modeling, Data Analysis, Vector Databases, Probability, Geometry, Applied Mathematics, Mechanics, Engineering Calculations, Spatial Data Analysis, Derivatives, Physics
Intermediate · Specialization · 3 - 6 Months

IE Business School
Skills you'll gain: Entrepreneurship, Business Risk Management, Growth Strategies, Risk Management, Business Planning, Business Strategies, Business Strategy, Market Share, Innovation, Problem Solving, Leadership and Management, Competitive Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IBM Cloud, Cryptography, Algorithms, Python Programming, Linear Algebra, Computational Thinking, Jupyter, Simulation and Simulation Software, Physics, Software Installation, Development Environment
Beginner · Course · 3 - 6 Months

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months