Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University at Buffalo
Skills you'll gain: Governance, Meeting Facilitation, Leadership and Management, Organizational Leadership, Organizational Effectiveness, Leadership, Case Studies, Organizational Structure, Culture Transformation, People Development, Performance Improvement, Culture, Diversity and Inclusion, Recruitment Strategies
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Pay Per Click Advertising, Data-Driven Marketing, Marketing Analytics, Web Analytics, Search Engine Optimization, Analytics, Paid media, Search Engine Marketing, Web Analytics and SEO, Digital Marketing, Data-Driven Decision-Making, Digital Marketing Tools, A/B Testing, Data Analysis, AI Personalization, Contextual Advertising, Big Data, Customer Analysis, Customer Data Management, Machine Learning
Beginner · Course · 1 - 4 Weeks

Keller Williams
Skills you'll gain: Lead Generation, Sales Process, Customer Acquisition Management, Real Estate Sales, Prospecting and Qualification, Real Estate Transactions, Sales Pipelines, Sales Prospecting, Closing (Sales), Customer Relationship Building, Transaction Processing, Consultative Selling, Sales Presentations, Property and Real Estate, Consultative Approaches, Customer experience improvement, Real Estate, Price Negotiation, Contract Management, Negotiation
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Sustainable Business, Sustainable Development, Corporate Sustainability, Business Planning, Product Development, Consumer Behaviour, Environmental Issue, Sustainability Reporting, Business Strategies, Enterprise Modeling, Product Design, Design Thinking, Market Research, Business Development, Communication Strategies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Feature Engineering, Data Preprocessing, Model Evaluation, Data Quality, Model Training, Data Validation, Data Cleansing, Data Transformation, Verification And Validation, Applied Machine Learning, Machine Learning, Responsible AI, Machine Learning Algorithms, Algorithms, Python Programming, Computer Programming, Linear Algebra, Statistical Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tableau Software, Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Data Presentation, Dashboard Creation, Dashboard, Data Sharing, Data Analysis, Data Integration, Advanced Analytics, Model Optimization, Data Modeling
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Service Improvement, Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Project Scoping, Presentations, Expectation Management, Business Planning, Brand Strategy, Web Presence, Scope Management, Entrepreneurship, Business Development, Professional Networking, Branding, Portfolio Management, Value Propositions
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Health Technology, Clinical Assessment, Vital Signs, Health Assessment, Patient Preparation, Health Care, Patient Positioning, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Basic Patient Care, Patient Flow, Telecommunications, Communication
Beginner · Specialization · 1 - 4 Weeks

Duke University
Skills you'll gain: Neurology, Telehealth, Patient Evaluation, Teamwork, Patient Communication, Collaboration, Patient Education And Counseling, Clinical Assessment, Health Technology, Vital Signs, Patient Preparation, Health Assessment, Patient-centered Care, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Target Market, Value Propositions, Operating Cost, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Business Planning, Strategic Thinking, Entrepreneurship, Business Strategy, Resource Management, New Business Development, Resource Allocation, Revenue Management
Intermediate · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Data Integration, Data Quality, Data Wrangling, Exploratory Data Analysis, Data Preprocessing, Data Transformation, Data Cleansing, Data Manipulation, Jupyter, Data Processing, Data Visualization, Data Analysis, Data Science, Data Management, Predictive Modeling, Python Programming
Beginner · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Cross-Channel Marketing, Marketing Strategies, Business Marketing, Direct Selling, Marketing Planning, Go To Market Strategy, Target Market, Marketing Effectiveness, Customer Analysis, Value Propositions, Wholesaling, Market Opportunities, Market Dynamics, Case Studies, E-Commerce, Revenue Management, Compensation Management, Marketing
Intermediate · Specialization · 3 - 6 Months